Symptom Possible Cause Action
Erratic
behavior
Keyboard
and/or Mouse
not responding
USB devices
not responding
Unit not receiving
enough power
Keyboard and/or
mouse need to be
reset
No connection to
the computer
KVM switch needs
to be reset
Use a DC 5V power ad apter if yo u are not
already using one. I f you are al ready using a
power adapter, check that it matches the
system specificatio n (DC 5V), and that it i s
plugged in and functio ning proper ly.
Press and hold port selection switches 1 and 2
for two seconds. (GCS1734 only.)
Unplug the cable(s) from the co nsole ports (2),
then plug it/them back in.
Check the cable from the switch to the computer
to make sure it is properly connected.
Power off all devic es on the inst allation; power off
the KVM switch; wait five seconds; then power up.
Unplug the device's USB cable from the USB port
on the switch's rear panel, then plug it back in.
Use the USB Reset hotkey combination, to reset
the USB ports.
Appendix

Troubleshooting

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