TroubleShooting
TroubleShooting |
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Symptom | Possible Cause |
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| Keyboard Not | Loose cables. | Check all keyboard cable | ||
| Responding 1 |
| connections to make sure they | ||
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| are completely seated in their sockets. | ||
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| Keyboard needs to | Unplug the keyboard from the Console | ||
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| be reset. | Keyboard Port, then plug it back in. | ||
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| Switch needs to be | Turn off the computers. Unplug the | ||
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| reset | KVM cables. Wait five seconds; then | ||
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| plug the cables back in and turn the | ||
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| computers on. | ||
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| Switch is in Auto Scan | Press the [Spacebar] to exit Auto Scan | ||
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| Mode. | Mode. | ||
| Pressing Hot | Selected port | Resend the Hotkey command | ||
| Keys Gets No | connects to a | selecting a port that has a powered On | ||
| Response.2 | powered Off computer. | computer attached. | ||
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| Hotkey sequence | Resend the Hotkey command - press | ||
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| input incorrectly. | and release each key in the sequence | ||
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| individually. | ||
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| Switch is in Auto Scan | Press the [Spacebar] to exit Auto Scan | ||
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| Mode. | Mode. | ||
| Mouse Not | Loose cables. | Check all mouse cable connections to | ||
| make sure they are completely seated | ||||
| Detected, or |
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| in their sockets. | |||
| Does Not |
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| Respond | Use of Mouse Port | This unit is designed to only work with | ||
| Correctly.2 | ||||
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| Adapters | PS/2 mice and computers with PS/2 | ||
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| type mouse ports. Serial mouse ports | ||
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| with adapters cannot be used. | ||
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| Mouse needs to be | Unplug the mouse from the Console | ||
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| reset. | Mouse Port, then plug it back in. | ||
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