Upgrade Fail
If you don’t see “Firmware upgrade OK” in the “Status Messages” window, it means the utility has failed to complete the firmware successfully. If that occurs, please do the following:
Step 1
Unplug the DC connector from the KVM, then remove the housing of the KVM.
GCS1792
Step 2
Using a jumper cap, short the jumper on the main board labeled J11 (for GCS1792) / J17
(for GCS1794).
GCS1794
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