TROUBLESHOOTING
Refer to the following troubleshooting scenarios if you experience difficulty recording your vinyl to your computer.
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| Needle | is | not | on the |
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| Place the needle on the record. |
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| record. |
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| I am not hearing | any |
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| Turntable not powered. |
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| Make sure that the turntable is connected to | a live |
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| audio when | I | am |
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| power outlet and that it is powered on. |
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| recording. |
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| RCA | outputs | not |
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| Make sure you have connected the turntable’s RCA |
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| connected | to | speaker |
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| outputs to a speaker system and that the speaker |
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| system. |
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| system is powered on. |
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| Cartridge connection is not |
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| Cartridge must be securely connected to the tonearm |
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| I am experiencing poor |
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| secure. |
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| whenever you are using the turntable. |
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| sound quality. |
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| Vinyl record is dirty or |
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| Try dusting off and gently wiping the surface of the |
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| scratched. |
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| record before playing it. |
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| In Vista, you may need to manually specify “stereo” for |
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| the recording input. |
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| When recording into my |
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| Go to Start X Control Panel X Sound (in Classic |
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| View). Then, click on the Recording tab and highlight |
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| computer on | Windows |
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| the Microphone input (USB Audio Codec). Click on |
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| Vista, my recordings are |
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| in Vista not set to “stereo”. |
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| Properties to bring up the input settings. Next, click on |
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| mono instead of stereo. |
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| the Advanced tab and select “2 channel, 16 bit, 44100 |
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| Hz (CD quality)” in the Default Format |
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| menu. Lastly, click Apply to accept the settings. |
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| Make sure that you are playing your records at the |
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| My music is playing at a |
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| Incorrect | speed | selected |
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| speed they were intended to be played. | Select |
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| strange pitch. |
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| on the turntable. |
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| between the two different speeds by pressing 33RPM |
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| or 45RPM. |
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BEFORE RETURNING THE PRODUCT, please contact ION Audio or your retailer for technical support. Contact information can be found in the Safety Instruction Booklet included with this product.
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