Part of my Roomba has broken.
Please call Roomba Customer Support at
My Virtual Wall Unit is not working.
1.Check that new batteries are installed, and that the unit is turned on.
2.Make sure the Beam Emitter is pointed across the opening you want to block.
3.If that does not work, turn the Virtual Wall Unit’s Range Selector Switch up to the maximum setting for large openings.
4.Some very large openings require that more than one Virtual Wall Unit be used. You can purchase additional Virtual Wall Units by going to your nearest Roomba retailer, or visiting www.RoombaVac.com for online purchase options, and for more purchase information.
Roomba Battery will not charge.
1.Ensure that the Charger AC Adapter is plugged into a working outlet. Try several outlets to be sure.
2.Make sure that the Charger AC Adapter is fully plugged into Roomba. No metal should be visible once the plug is fully inserted. See Charging the Battery on page 7.
3.Check that the Battery is properly inserted. To be sure, remove it, inspect the contacts on the Battery and in Roomba to make sure they are not blocked by dirt, then reinsert the Battery. It should click into place on each side.
4.The Battery Indicator Light on Roomba (under the Battery Icon) should pulse yellow. If it does not glow at all, check all the connections. The Battery Indicator Light will turn off when the Battery is fully charged.
Frequently Asked Questions
Q: Why doesn’t my Roomba clean my floor in straight lines?
A:Roomba uses an
Q: Are pets and children safe around Roomba?
A:Roomba has been designed with a number of safety features, including automatically shutting off when it is picked up or gets stuck. Children and pets should always be supervised around Roomba for optimum safety and cleaning per- formance.
Q: Does Roomba clean corners and along the walls?
A:Roomba has a spinning,
My Roomba moves too close to or far from my walls.
1.If the
This will make Roomba follow closer to walls.
2.If the
Figure 28: Using a pen to adjust how close or far away Roomba will follow walls.
Q: Will it go under kickboards, beds, and furniture?
A:Roomba has been designed to fit under the kickboards in your kitchen. If your bed or other furniture is more than 4” off the floor, Roomba will happily clean underneath.
Q: What powers Roomba?
A: Roomba is powered by a NiMH Rechargeable Battery.
Q: How much suction power does Roomba have?
My Roomba Pro Elite doesn’t clean for long in MAX Cleaning mode.
MAX Cleaning Cycle enables Roomba to clean until its batteries are fully discharged. If the battery is partially discharged when starting a MAX Cleaning Cycle, Roomba will not clean for as long as it would on a full charge.
1.Make sure the battery is fully charged.
2.Check that both sides of the Particle Bin are empty before you start Roomba.
I can’t find the answer to my question in the Manual.
1.Additional Troubleshooting Tips may be found by visiting the Support section of www.Roombavac.com.
2.Send email to
A:Roomba uses a unique,
Q: How long will the Battery’s charge last?
A:The life of a
Q: How many rooms will Roomba clean before the Battery needs to be recharged?
A: It depends on the floor surface to be cleaned. For typical operation, Roomba cleans three 14’ x 16’
Q: How long does it take to recharge the Battery?
A:The
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