8.5Call Disconnect Prevention (Unsupported Softphones)

When on a call or in a web conference using an unsupported softphone, any incoming calls on a desk phone or mobile phone will automatically disconnect the softphone call or web conference. To prevent disconnection, tap the softphone icon on the touchscreen to open the softphone sub-menu, and then tap PC Audio Communication before making the call or starting the web conference.

For the latest list of supported softphones, please visit the Jabra website at www.jabra.com/pcsuite.

PC & SOFTPHONE

PC Audio Communication

Dial Pad

8.6Recording Desk Phone and Mobile Phone Calls

Desk phone and mobile phone calls can be recorded on a PC using third-party software, such as Windows Sound Recorder. To record a desk phone or mobile phone call, call recording must be enabled in the touchscreen settings menu, or in Jabra Control Center.

Enable call recording using the touchscreen

1.Tap the tool icon on the touchscreen to open the settings menu.

2.Tap Base settings > Enable Recording to enable call recording.

3.When finished, press the back arrow to exit the menu.

Desk phone and mobile phone calls can now be recorded using any third-party software on a PC.

BASE SETTINGS

Enable

recording

Screen brightness

Screen dimmer

timeout

Record current active call (desk phone and mobile phone only)

1.When on a call, tap the call options icon on the touchscreen to open the call options menu

2.Tap Enable Recording to enable call recording for the current call.

3.When finished, press the back arrow to exit the menu.

Please note that only the current call will be recorded.

Enable call recording using Jabra Control Center

1.Launch Jabra Control Center, and select the ´Audio´ tab.

2.Tick ´Forward desk phone call to PC for recording´, and click ´Apply´.

Desk phone calls can now be recorded using any third-party software on a PC.

NOTE: Recording conversations in secrecy may be illegal. Never record conversations without first obtaining permission.

Jabra PRO 9460, Jabra pro 9460 dUO, jabra pro 9465 DUO and jabra pro 9470

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Jabra 9460 user manual Call Disconnect Prevention Unsupported Softphones, Recording Desk Phone and Mobile Phone Calls
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9460 specifications

The Jabra 9460 is a high-performance headset designed for professionals who require superior audio quality and advanced communication features. This versatile device combines the advantages of a traditional desk phone and modern wireless technology, making it a popular choice for office environments and remote work settings.

One of the standout features of the Jabra 9460 is its innovative DECT technology, which provides a reliable wireless connection with a range of up to 150 meters. This allows users to move freely around the office while staying connected to their calls. With its long battery life, typically lasting up to 12 hours of talk time, users can rely on the headset for an entire workday without needing to recharge.

The Jabra 9460 is equipped with a Noise Blackout™ technology that ensures crystal-clear audio by eliminating background noise. This feature is essential for professionals who work in bustling environments or need to focus on their conversations without distractions. The headset also includes a high-definition audio experience, supporting wideband sound for natural voice clarity and enhanced sound performance.

Flexibility is another key characteristic of the Jabra 9460. The headset can be worn in multiple styles, including over-the-ear and on-the-head configurations. This adaptability ensures comfort for long periods of use, catering to individual preferences. Furthermore, the device includes a flexible microphone boom that can be adjusted for optimal positioning, enhancing voice pickup and clarity.

The Jabra 9460 is compatible with various communication platforms, including Microsoft Teams, Skype for Business, and other VoIP solutions. With one-touch call control buttons, users can easily manage calls, mute, or adjust volume without disruption. The integration with softphones and other communication tools streamlines workflows, improving productivity.

In addition to its impressive technical features, the Jabra 9460 boasts a sleek and professional design. Its lightweight construction ensures comfort, while the intuitive controls make it user-friendly.

Overall, the Jabra 9460 combines cutting-edge technology with user-centric design, making it an ideal choice for professionals seeking reliability, superior audio quality, and flexibility in a headset. Its combination of features addresses the demands of modern work environments, enhancing communication and collaboration among teams.
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