Jabra BIZ 2400 USB user manual Troubleshooting & FAQs, Need more help?

Models: BIZ 2400 USB

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Once you have selected the mobile as one of the functions for your softbuttons, a Mobile tab will appear in the Jabra Control Center.

You will be able to clear your paring list, thereby deleting the mobile phones paired to the headset. Once you have clicked Clear pairing list – the headset will automatically enter a pairing mode.

By clicking on Enter pairing mode, the headset will enter pairing mode and you are now able to pair the headset to a mobile phone – see the section on pairing your headset to a mobile phone, above.

Answering an Incoming Mobile Call

When a call arrives at your mobile phone, you will hear a ring tone in the headset and the USB controller will flash blue and green. To answer the call, tap the soft button that you assigned to the mobile phone. When you are done talking, tap the same button again to hang up.

Placing a Call over Your Mobile

To place a call with your mobile phone while using your headset, simply dial your mobile phone as usual. Usually, the audio will be sent to your headset automatically whenever it is in range of your mobile phone.

Please see your mobile phone manual for details about how your specific mobile phone interacts with a Blue- tooth headset and which, if any, configuration settings are available for this feature.

Troubleshooting & FAQs

Q: I have pairing problems?

A:Make sure that the headset is in paring mode, indicated by a solid blue light. See the instructions in the user manual of that particular mobile to make sure that the mobile is also in paring mode.

Q: I cannot hear anything in my headset?

A:Make sure that the headset is selected as audio device on both the computer in the Control Panel and in the application you are using. Or please check that you have not muted the phone or PC.

Q:My computer does not detect the headset?

A:Try to insert the headset in another USB port.

Q:The computer does not automatically assign the headset as the default audio device?

A:You can always select the headset as your default audio device manually. - Go to the Control Panel on your computer

-Open the menu Sound and Audio devices. When inserted you can select the headset (It should appear as BIZ 2400) as your default device for Sound playback and Recording.

-Press Apply and then press OK.

If you are using Macintosh – Go to System preferences on your computer. When inserted you can select the headset in the Sound menu under Output and Input.

Q: Cannot get the headset into paring mode using a Mac?

A:If you are using a Mac, the mute and volume functions will work. The mobile connectivity is not operational with a Mac.

Need more help?

European customer service information:

Web: www.jabra.com (for the latest support info and online User Manuals)

Phone:

Belgique/Belgium

+49

(0)8031 2651 72

Danmark

+45

45 75 99 99

Deutschland

+49

(0)8031 2651 72

España

+34

916 398 064

France

+33

(0) 130 589 075

Italia

+39

025 832 8253

Luxembourg

+49

(0)8031 2651 72

Nederland

+49

(0)8031 2651 72

Norge

+47

32 22 74 70

Österreich

+49

(0)8031 2651 72

Poland

0-801-800-550; +48 12 254-40-15

Russia

849 566 07151

Suomi

+358 9 396 811

Sverige

+46

(0)8 693 09 00

United Kingdom

01784 220172

USA and Canada warranty

 

Web: www.jabra.com (for the latest support info and online User Manuals)

E-mail:Technical support: techsupp@jabra.com Information: info@jabra.com

Phone: Canada 1-800-489-4199

USA 1-800-826-46561

Asia Pacific customer contact information

Web: www.jabra.com (for the latest support info and online User Manuals)

Phone:

Australia

1-800-083-140

China

+86-21-5836 5067

Hong Kong

800-968-265 (Toll free)

India

000-800-852-1185 (Toll free)

Indonesia

001-803-852-7664

Japan

+81-3-5297-7976

Malaysia

1800-812-160 (Toll free)

New Zealand

0800-447-982 (Toll free)

Philippines

1800-765-8068 (Toll free)

Singapore

800-860-0019 (Toll free)

Taiwan

0080-186-3013 (Toll free)

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Jabra BIZ 2400 USB user manual Troubleshooting & FAQs, Need more help?

BIZ 2400 USB specifications

The Jabra BIZ 2400 USB is a professional-grade headset designed to meet the needs of call centers and other demanding communication environments. This headset is known for its exceptional audio quality, comfort, and durability, making it an excellent choice for users who spend long hours on calls.

One of the standout features of the Jabra BIZ 2400 USB is its superior sound quality. The headset comes equipped with noise-canceling microphones that effectively filter out background noise, allowing users to focus on the conversation without distractions. This feature is particularly beneficial in busy office settings or open-plan workspaces. The speaker quality is equally impressive, delivering clear and crisp audio for an enhanced listening experience.

Comfort is another key characteristic of the Jabra BIZ 2400 USB. The headset is designed with ergonomics in mind, featuring lightweight materials and cushioned ear pads that provide a comfortable fit for extended use. Users can choose between wearing the headset on one ear or two, depending on their preference, thanks to its flexible design.

The Jabra BIZ 2400 USB utilizes advanced technologies to enhance productivity and user experience. It features a unique Air Shock microphone that reduces wind and breathing noise, ensuring that the caller’s voice is transmitted clearly. The headset also supports wideband audio, which provides a broader frequency response, resulting in more natural sound reproduction.

Durability is a hallmark of the Jabra BIZ 2400 USB. The headset is built with Kevlar-reinforced cables and a robust construction that withstands the rigors of daily use in busy environments. This durability extends the lifespan of the headset, making it a cost-effective choice for businesses.

Additionally, the Jabra BIZ 2400 USB is compatible with various devices and operating systems, including VoIP and softphone applications. It offers easy plug-and-play connectivity via USB, allowing users to quickly set up their headsets without complicated configurations.

In summary, the Jabra BIZ 2400 USB is an outstanding headset that combines comfort, durability, and advanced audio technologies. Its noise-canceling capabilities, ergonomic design, and compatibility with various devices make it an ideal solution for professionals seeking to enhance their communication experience. With the BIZ 2400 USB, users can enjoy clear calls and optimal comfort, ensuring they stay productive throughout the day.