VIII. Troubleshooting
•Hub Not Seen
Make sure you have installed all Windows→ updates and patches pertaining to USB. These are available on Microsoft’s® website. Make sure all cables are properly connected.
•Hub Not Working After Reboot
Unplug the uplink cable (and the AC adapter cable if it is connected) from the hub. The uplink cable is plugged into the “Upstream Port” shown in section VI. Wait 2 seconds. Plug the cable(s) back in.
•Hub Not Seen on a laptop
USB 2.0 Hubs may not work on all laptops. Try the hub on a desktop computer to confirm functionality of the hub. If this works, contact your computer dealer.
If you continue to experience problems contact customer support at:
www.jascoproducts.com
Page 11
