Troubleshooting Sound Quality, Symptom, Possible problem, Solution

Troubleshooting Sound Quality

Symptom	Possible problem	Solution	Note

There is no sound from your JBL On Tour	There is no power to the unit.	Make sure the wall power outlet or power	Is the Power LED glowing green?
iBT speaker.		strip has power; make sure all switches for the	If the Power LED is not on, power
		outlet/power strip are on and that all switches	is not getting to your JBL On Tour
		for the speaker system are on.	iBT system.
			Try the solutions shown.
		Make sure that the batteries are properly
		installed, and that they are fresh.
		Ensure that the auxiliary cable is properly
		connected to an external audio device.
	The source selection is incorrect.	Check that the Source LED is lighted the
		proper color. See Power and Source LEDs,
		on page 9.
		Turn up the volume.
		Check the system with a known good source.
		Connect the Aux In cable to the headphone
		jack on your audio device.
	The source device is not capable of sending	Replace the source device with a Bluetooth
	music via Bluetooth technology.	wireless technology-enabled source device.

Sound comes from only one side/channel.	The audio cable is not seated properly.	Make sure the Aux In cable is seated all the
		way into the JBL On Tour iBT system.
		Make sure the audio cable is a stereo cable.
		(A mono cable will only output sound through
		one channel.)