ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

In the U.S.A.

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR(1-800-536-6247)to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances Customer eXperience Center 553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247)

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.

Replacement Parts

Glass Turntable

Convection Rack (short)

Part Number W10451786

Part Number W10605651

Turntable Support and Rollers

Grill Rack (tall)

Part Number W10605643

Part Number W10605652

Turntable Hub

 

Part Number W10605644

 

Cleaning Supplies

affresh® Kitchen Appliance

affresh® Stainless Steel Wipes

Cleaner

Part Number W10355049

Part Number W10355010

Heavy Duty Degreaser

affresh® Stainless Steel

Part Number 31552A

Cleaner

 

Part Number W10355016

 

Built-In Kits

This countertop microwave oven can be built in by using one of the following trim kits*. These kits are available from the dealer or can be ordered by kit model number. See “Assistance or Service” section for the toll-free number.

KIT SIZE

KIT MODEL NUMBERS/COLORS

27" (68.6 cm)

MKC2157AS / Stainless

 

 

30" (76.2 cm)

MKC2150AS / Stainless

 

 

*The built-in trim kits can be installed over any (electric or gas) built-in wall oven, up to 30" (76.2 cm).

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Jenn-Air W10491278A manual Assistance or Service, U.S.A, Replacement Parts, Built-In Kits, Cleaning Supplies

W10491278A specifications

The Jenn-Air W10491278A is a premium appliance designed to elevate your cooking experience with its advanced technologies and sleek design. Known for its innovative features, this product is ideal for home chefs seeking convenience, efficiency, and superior performance in the kitchen.

One of the main characteristics of the Jenn-Air W10491278A is its exceptional versatility. This appliance typically incorporates various cooking modes, allowing users to bake, broil, and roast with ease. The intuitive controls make it simple to select the desired cooking method, ensuring perfect results every time. Whether you are preparing a family meal or hosting a dinner party, this appliance adapts to your culinary needs, providing reliable and consistent performance.

Another standout feature is its advanced temperature management system. With precise temperature control, the Jenn-Air W10491278A ensures that your food cooks evenly and thoroughly. This is particularly beneficial for complex dishes that require careful attention to temperature, allowing you to achieve restaurant-quality results in the comfort of your home.

The design of the Jenn-Air W10491278A is both stylish and functional. With a sleek, modern aesthetic, it seamlessly fits into any kitchen decor. Its high-quality stainless steel finish is not only visually appealing but also resistant to fingerprints and smudges, making it easy to maintain and clean.

In addition to its cooking capabilities, the Jenn-Air W10491278A often includes smart technology features. This allows for connectivity with mobile devices, enabling remote operation and monitoring. Users can adjust settings, preheat the appliance, or receive notifications when meals are ready, all from the convenience of their smartphones.

Another notable aspect of this appliance is its energy efficiency. Jenn-Air has engineered the W10491278A to consume less energy while maintaining optimal performance, which is both environmentally friendly and cost-effective in the long run.

Overall, the Jenn-Air W10491278A combines innovative cooking technology, stylish design, and energy efficiency to create a premium kitchen appliance. Its user-friendly features and adaptability make it an excellent choice for anyone looking to enhance their culinary skills and enjoy a more efficient cooking process. Whether you are an aspiring chef or simply love preparing meals for loved ones, the Jenn-Air W10491278A is designed to meet and exceed your expectations.