VM9312
| Table 7: Troubleshooting | |
|
|
|
Problem | Cause | Corrective Action |
|
|
|
|
|
|
Disc does not play back | Disc is warped or scratched | Use disc in good condition |
| Disc is dirty or wet | Clean disc with soft cloth |
|
|
|
| Laser pickup is dirty | Clean laser pickup with cleaning disc |
|
|
|
| Incompatible disc is used | Use compatible disc |
|
|
|
| Disc rating exceeds Parental Lock rating limit | Change Parental Lock settings to lower restriction |
|
|
|
| Disc region code is not compatible with unit | Use disc with proper region code |
|
|
|
| Disc is inserted upside down | Insert disc with label side up |
|
|
|
Image blurred, distorted, or dark | Disc is illegally copied | Use original disc |
|
|
|
PBC cannot be used during VCD playback | PCB is not available on the disc |
|
|
|
|
No repeat or searching while playing VCD | PCB is on | Turn PCB off |
|
|
|
MP3 |
|
|
|
|
|
Interruption occurred during playback | Disc is dirty or scratched | Clean disc or replace |
|
|
|
| File is damaged/bad recording | Recreate disc with good files |
|
|
|
Incorrect playback message displayed | Message is longer than LCD can display |
|
|
|
|
SAT RADIO |
|
|
No Sound | Incorrect cable connections | Check RCA cables |
|
|
|
Satellite source not available | Incorrect cable connections | Check Satellite Data cable |
|
|
|
“ANTENNA” appears on the Satellite radio | Antenna not connected | Check satellite antenna connection |
main screen |
|
|
IPOD |
|
|
iPod source not available | Incorrect cable connections | Check jLink and MediaLink cables |
|
|
|
Cannot see video and photo media on TFT | Wrong iPod Video Settings | Change iPod video settings to TV Out = On |
screen |
|
|
Error Messages |
|
|
| Table 8: Error Messages | |
|
|
|
Message Displayed | Cause | Corrective Action |
|
|
|
|
|
|
Loading | Disc is being read |
|
|
|
|
No Disc | Disc is dirty | Clean disc with soft cloth |
|
|
|
| Disc is upside down | Insert disc with label side up |
|
|
|
| Disc not present in loading compartment | Insert disc |
|
|
|
Bad Disc | Disc is dirty | Clean disc with soft cloth |
|
|
|
| Disc is upside down | Insert disc with label side up |
|
|
|
Unknown disc | Disc format is not compatible with this unit |
|
|
|
|
Region Error | DVD is not compatible with region code of unit |
|
|
|
|
27
