Troubleshooting

Problem

Cause

Corrective Action

No power.

Vehicle ignition switch is not on.

If the power supply is connected to the

 

 

vehicle accessory circuits but the

 

 

engine is not turned on, switch the

 

 

ignition key to “ACC”.

 

 

 

 

The fuse is blown.

Replace the fuse.

Disc cannot be loaded

There is a disc already inside

Remove the current disc and insert the

or ejected.

the unit.

new one.

 

 

 

 

Inserting disc in wrong direction.

Insert disc with label facing up.

 

Disc is defective or dirty.

Clean disc or try playing another one.

 

Excessive temperature in

Cool vehicle to a normal temperature.

 

vehicle.

 

 

 

 

 

Condensation has collected.

Turn player off for an hour, then try

 

 

again.

 

 

 

No sound.

Volume turned down too low.

Adjust volume until sound is heard.

 

Wiring not connected properly.

Check wiring connections.

Sound skips or sound

Installation angle exceeds 30

Adjust the installation angle to less

quality is poor.

degrees.

than 30 degrees.

 

 

 

 

Disc is defective or dirty.

Clean disc or try playing another one.

 

Cassette is defective.

Try playing another cassette.

Operation keys do not

Microcomputer is not operating

Press RESET.

work.

properly due to noise.

 

 

 

 

Radio does not work

Antenna cable not connected.

Insert antenna cable firmly.

Automatic station

Radio signals are too weak.

Select a station manually.

selection does not

 

 

work.

 

 

 

 

 

Front panel will not

Front panel not centered

Re-center the left/right manual swivel

motorize back into unit

 

adjustment

 

 

 

The display is dark

Direct sunlight reflecting off

Close windows and/or sunroof

 

screen

 

 

 

 

 

Incorrect color/brightness

Adjust color/brightness settings

 

settings

 

 

 

 

Remote control does

Batteries are weak

Replace batteries

not work

 

 

Direct sunlight interfering with

Close sunroof or try to reduce amount

 

infrared sensor

of sunlight in car

 

 

 

VR187

Ignition and Interference Noise

Ignition Noise

The most common source of noise in reception is the ignition system, due to the fact that the radio is placed relatively close to the ignition system (engine). This type of noise can be easily detected because it will vary in intensity of pitch with the speed of the engine.Generally, the ignition noise can be suppressed considerably by using a radio suppression high-voltage ignition wire and suppressor resistor in the ignition system. Additional noise suppressors may also be used and can be obtained from most CB/amateur radio or electronic supply stores.

Interference Noise

Radio reception in a moving environment is very different from stationary reception. For example, AM reception will deteriorate when passing through a tunnel or under high-voltage lines. Also, noise can be picked up from passing vehicles. Although AM is subject to interference, it has the ability to be received at great distances because the broadcasting signals follow the curvature of the earth and are reflected back by the upper atmosphere.

Maintenance

System Maintenance

The following maintenance tips will extend the life and optimize the performance of the unit.

Keep the unit dry. If it is exposed to moisture, wipe it dry immediately. Liquids may contain minerals that can corrode the electronic circuits.

Keep the unit away from dust and dirt, which can cause premature wear of parts.

Handle the unit carefully; dropping it can damage circuit boards and cases, causing the product to malfunction.

Clean the unit occasionally by wiping it with a damp cloth. Do not use harsh chemicals, cleaning solvents or strong detergents to clean the product.

Use and store the unit only in mild temperature environments. High temperatures can shorten the life of electronic products, damage batteries and distort/melt plastic parts.

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Jensen owner manual Troubleshooting, VR187 Ignition and Interference Noise, Maintenance