Problem

Water flows on the ground.

There is too much frost and ice.

The temperature in the appliance is too high.

The temperature in the refrigeration is too high.

The temperature in the freezer is too high.

The appliance does not operate.

The lamp does not work.

Possible cause

The melting water outlet does not flow in the evaporative tray above the compressor.

Products are not wrapped correctly..

The door is not closed correctly.

The Temperature regulator may be set incorrectly.

The door is not closed correctly.

The product temperature is too high.

Many products are stored at the same time.

There is no cold air circulation in the appliance.

Products are too near to each other.

The appliance is switched off.

The mains plug is not connected to the mains socket correctly.

The appliance has no power. There is no voltage in the mains socket.

The lamp is defective.

Solution

Attach the melting water outlet to the evaporative tray.

Please refer to the "Hints for refrigeration" and "Hints for freezing" instructions in this guide.

Refer to "Closing the door".

Set a higher temperature.

Refer to "Closing the door".

Let the product temperature decrease to room temperature before storage.

Store less products at the same time.

Make sure that there is cold air circulation in the appliance.

Store products so that there is cold air circulation.

Switch on the appliance.

Please refer to the installation instructions provided in this user guide.

To test this connect a different electrical appliance to the mains socket. Contact a qualified electrician.

Refer to "Replacing the lamp".

If after following these instructions you do not resolve the fault with your appliance please refer to the "Repairs - After Sales Service".

Replacing the lamp

Caution! Disconnect the plug from the mains socket.

1. Pull outwards the hook of the lamp cover.

2.Remove the lamp cover.

3.Replace the lamp with one of the same power (the maximum power is shown on the light bulb cover).

4.Install the lamp cover.

5.Connect the plug to the mains socket.

6.Open the door. Make sure that the light comes on.

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John Lewis JLSS2015, JLSS1814, JLFFW2013 Replacing the lamp, Attach the melting water outlet to the evaporative tray
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JLFFW2012, JLSS2015, JLFFW1811, JLFFW2013, JLSS1814 specifications

The John Lewis JLSS1814, JLFFW2013, JLFFW1811, JLSS2015, and JLFFW2012 represent a selection of well-crafted home appliances, specifically designed to meet diverse user needs in home refrigeration and freezing. Each model embodies a commitment to quality, efficiency, and advanced technology, making them reliable options for any household.

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