John Lewis JLFFW2013, JLSS1814, JLFFW1811 Repairs - after sales service, Spare parts, 0844 871

Models: JLFFW2012 JLSS2015 JLFFW1811 JLFFW2013 JLSS1814

1 28
Download 28 pages 41.87 Kb
Page 26
Image 26
Repairs - after sales service

h1

Do a final check to make sure that:

All screws are tightened.

The magnetic seal adheres to the cabinet.

The door opens and closes correctly.

If the ambient temperature is cold (i.e. in Winter), the gasket may not fit perfectly to the cabinet. In that case, wait for the natural fitting of the gasket.

In case you do not want to carry out the above mentioned operations, contact the nearest After Sales Service Force. The After Sales Service specialist will carry out the reversibility of the doors at your cost.

Repairs - after sales service

Your appliance comes with a three year warranty. If it is not working correctly; consult the fault finding guides within this instruction book (Something not working). If a fault occurs which you can not resolve through following the advice and information contained within this instruction manual, the next step is to contact our extended warranty administrators on:

0844 871 7771

They will give you details for your local Service engineer. Before calling out an engineer, please ensure you have read the details under the heading “Something not working”. When you contact your local service engineer you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The purchase date as found on your receipt

5.The model and serial number of the appliance. So that you always have these numbers at hand, we recommend you to make a note of them here:

Mod.......................................

P.N.C.....................................

S.N.........................................

IMPORTANT : If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Spare parts

Always insist on genuine spare parts. An authorised service engineer should service this product, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or serious

26

Page 26
Image 26
John Lewis JLFFW2013, JLSS1814, JLFFW1811, JLSS2015, JLFFW2012 Repairs - after sales service, Spare parts, 0844 871