TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
| SYMPTOMS | POSSIBLE SOLUTIONS | |
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| • Make sure the power cord is plugged in. | |
| TV does not operate | • Try another AC outlet. | |
| • Power is off, check fuse or circuit breaker. | ||
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| • Unplug unit for an hour, then plug it back in. | |
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| • Set the 2 way selector switch on the remote control correctly (See page 6). | |
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| Poor sound or No sound | • Station or CATV experiencing problems, tune to another station. | |
| • Check sound adjustments (Volume and Muting). | ||
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| • Check for sources of possible interference. | |
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| • Station or CATV experiencing problems, tune to another station. | |
| Poor picture or No picture | • Make sure channels are set into memory. | |
| • Check antenna or CATV connections, reorient antenna. | ||
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| • Check for sources of possible interference. | |
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| • Check picture control adjustments. | |
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| • Station or CATV experiencing problems, tune to another station. | |
| Poor reception on some channels | • Make sure channels are set into memory. | |
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| • Station signal is weak, reorient antenna to receive desired station. | |
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| • Check for sources of possible interference. | |
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| • Station or CATV experiencing problems, tune to another station. | |
| Poor color or no color | • Make sure channels are set into memory. | |
| • Check picture control adjustments. | ||
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| • Check antenna or CATV connections, reorient antenna. | |
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| • Check for sources of possible interference. | |
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| • Station or CATV experiencing problems, tune to another station. | |
| Picture wobbles or drifts | • Make sure channels are set into memory. | |
| • CATV company is scrambling signal. | ||
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| • Check antenna orientation. | |
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| No CATV reception | • Check all CATV connections. | |
| • Set TV/CATV menu option to the CATV mode. | ||
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| • Station or CATV system problems, try another station. | |
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| Horizontal or diagonal bars on screen | • Check antenna connections, reorient antenna. | |
| • Check for sources of possible interference. | ||
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| No reception above channel 13 | • Make sure TV/CATV menu option is in the appropriate mode. | |
| • If using antenna, check UHF antenna connections. | ||
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| • Batteries are weak, dead or inserted incorrectly. | |
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| • Remote is out of range, move closer to TV within (15 feet). | |
| No Remote operation | • Make sure Remote is aimed at sensor. | |
| • Confirm there are no obstructions between the Remote and the TV. | ||
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| • Make sure the power cord is plugged in. | |
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| • Set the 2 way selector switch on the remote control correctly (See page 6). | |
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| • No broadcast on station tuned. | |
| TV shuts off | • Sleep Timer is set. | |
| • ON/OFF TIMER is set. | ||
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| • Power interrupted. | |
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| • Approximately 1 hour has passed after the ON TIMER turns on and no button was | |
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| pressed (See page 21). | |
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| • TV station experiencing problems or program tuned is not closed captioned. | |
| Closed - Caption is not activated. | Try another channel. | |
| • Check CATV connection or VHF/UHF antenna, reposition or rotate antenna. | ||
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| • Press C.C. button to turn on the closed caption decoder. | |
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| Display is not shown in your language. | • Select proper language in the menu options. | |
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| The remote control does not operate | • Set the 2 way selector switch on the remote control correctly (See page 6). | |
| • Program remote with a different code. | ||
| other product. | • The remote control may not be compatible with your product. | |
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| • Install new batteries. | |
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| The remote control does not operate | • Program remote with a different code. | |
| some features of other product. | • The remote control may not be able to operate all features of your product. | |
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