Troubleshooting

Specifications

If a problem occurs when you are using the TV, check the below trouble- shooting guide before calling for repair.

TV RF systems

Colour systems

B, G, I, D, K

PAL, SECAM, NTSC 3.58 MHz / NTSC 4.43 MHz (in VIDEO mode only)

Problem

No or poor picture

Cause / Solution

• Turn OFF BLUE BACK if it is ON. (\ page 5)

• Adjust the COLOUR or BRIGHT setting. Refer to

“PICTURE SETTING”. (\ page 5)

• Choose the appropriate colour system. (\ page 5)

Receiving channels

Power requirements

VHF low channel (VL), VHF high channel (VH), UHF channel (U) Receives cable channels in mid band, super band and hyper band.

AC 160 to 240 V, 50 Hz / 60 Hz

Snowy picture

Stripes or coloured patches appeared

Double-picture (ghosting)

No or poor sound

White and bright still image looks as if it is coloured

Image from video input is distorted

Cannot operate the remote control

Cannot operate the

MENU

Cannot operate the front panel buttons

Image takes a while to be displayed

TV emits crackling sound

Static shock when touch the TV screen

The TV turns off suddenly

• Check the aerial and TV connections. (\ page 3)

• Interference caused by electrical appliances or

speakers. Move them away from the TV.

• Interference caused by signal reflecting from mountains

or buildings. Adjust the aerial’s direction or use another

antenna.

• Choose the appropriate sound system. (\ page 5)

• Inevitable phenomenon due to the nature of the picture

tube. This is not a malfunction.

• The image was not properly recorded. This is not a

malfunction.

• Replace the batteries. (\ page 2)

• Operate it at less than 7 meters from the TV.

• Exit and enter the MENU again.

• Turn OFF CHILD LOCK if it is ON.

• Image requires time to stabilize before display.

This is not a malfunction.

• Caused by a sudden change in temperature and it is not

a malfunction. Call a service technician for inspection.

• Caused by static electricity of the picture tube and it will

not harm the human body. This is not a malfunction.

• This is not a malfunction. If you had set the BLUE

BACK function to ON, TV will be turned off automatically

when no signals are received from an antenna for about

15 minutes or longer.

External input / output

INPUT

VIDEO input, AUDIO input

OUTPUT

VIDEO output, AUDIO output

Headphone jack

Stereo mini jack (3.5 mm diameter)

Design and specifications are subject to change without notice.

© 2007 Victor Company of Japan, Limited

0307SCT-NF-MT

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JVC AV-14AMG7, AV-21MBMG7, AV-14A17 instruction manual TV RF systems Colour systems