Troubleshooting
If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.
• No picture, | • Deactivate the BLUE BACK function if it is turned |
no sound | on. |
•Choose the appropriate sound system. Refer to “SOUND SYSTEM” on page 14.
•Snowy picture • Check the aerial cable and its connection with the TV.
•Stripes appear on • Interference occurs caused by other devices such
the picture | as an amplifier, personal computer, or a hair drier. |
| Move such devices away from your TV. |
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(ghosting) occur | from mountains or building. Try to adjust the |
| aerial’s direction or use a better directionality |
| antenna. |
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• Poor picture | • Choose the appropriate colour system. Refer to |
| “COLOUR SYSTEM” on page 9. |
•Adjust the COLOUR or BRIGHT setting. Refer to “Adjusting the picture - USER” on page 10.
•White and bright still • Inevitable phenomenon due to the nature of the
image look as if it | picture tube. This is not a malfunction. |
were coloured |
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•Top of the image • This is due to the condition of the video signal
from software | whereby the image was not recorded properly. |
products or video | This is not a malfunction. |
tape is distorted |
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• Poor sound | • Adjust the sound frequency properly. Refer to |
| “EQUALIZER” on page 15. |
•Stereo or bilingual • TV channel reception is poor. Change the stereo/
sound is unclear | bilingual mode to mono sound (see page 15). |
•Cannot operate the • The batteries may be exhausted. Replace with
remote control | new batteries (see page 7). |
•Ensure that you are operating the remote less than seven meters from the front of your TV.
•Cannot operate the • Press TV/VIDEO button to return to TV mode and
menus | try operating the menus. |
•Cannot operate the • Deactivate the CHILD LOCK function if it is turned
front control buttons on (see page 17).
•TV is turned off • This may due to the AUTO SHUT OFF function is
suddenly | activated. Press the POWER button to turn on the |
| TV. |
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|
•Colour patches • This may due to the magnetized device such as a appear at the corner speaker near to your TV. Keep the device apart
of the screen | from your TV. Alternately, you can also use the |
|
•Picture is tilted • This may due to the earth magnetism. Refer to “PICTURE TILT” on page 11 to correct the tilt.
•Image takes a short • Image required time to stabilize before display.
period to be | This is not a malfunction. |
displayed |
|
•TV may emitted • This is due to a sudden change in temperature
crackling sound and it is not a malfunction. If the crackling sound
is too frequent, request your service technician for inspection.
•Feel a slight electric • This is due to the static electricity of the picture
shock when | tube and it will not harm the human body. This is |
touching the TV | not a malfunction. |
screen |
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