TROUBLESHOOTING
•If the plug is disconnected from the AC socket, or the TV aerial has problems, you may think there is a problem with the TV itself. Be sure to check the following before calling for service.
IMPORTANT
• Review all instructions in this manual.
| Problem | Action |
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■ GENERAL | No power supply. | Insert the plug in an AC socket. | |
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| Press the Main power button (see page 8). | |
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| No picture or sound. | Check aerial connections (see page 6). | |
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| Press the number 0 button to select the correct mode (see page 11). | |
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| Select the correct colour system manually (see page 13). | |
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| The power shuts off | Press the Standby button to turn the power on again (see page 8). | |
| automatically. |
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| Inoperable remote control. | Replace the batteries (see page 4). | |
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| Insert the batteries correctly (see page 4). | |
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| Use the remote control within about 7 metres of the TV. | |
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■ PICTURE | Poor colour. | Adjust COLOUR and BRIGHT (see page 13). | |
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| Select the correct colour system manually (see page 13). | |
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| The screen mode suddenly | The ZOOM mode’s automatic selective function is working | |
| changed. | (see page 16). |
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| Lines or streaks in picture | Move the components apart until the interference is eliminated. | |
| (interference). | Reposition the aerial. |
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| Spots (crosstalk). | Reposition the aerial. |
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| Replace with an aerial with better directionality. | |
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| Double pictures (ghosts). | Reposition the aerial. |
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| Replace with an aerial with better directionality. | |
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| Snowy pictures (noise). | Check aerial connections. |
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| Redirect the aerial. |
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| Replace or repair the aerial. |
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| The screen turns blue. | The BLUE BACK function is on (see page 14). | |
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■ SOUND | No sound from the TV’s | Disconnect the headphones. |
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| speakers. |
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| No stereo sound. | Change STEREO/I•II to | (stereo sound) mode (see page 12). |
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| No | Change STEREO/I•II to the correct mode (see page 12). | |
| a multisound broadcast. |
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■ TELETEXT | No teletext reception. | Tune to a teletext broadcast channel (see page 17). | |
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| We recommend that you not videotape teletext, as it may not be | |
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| recorded correctly. |
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The current time is not displayed.
Tune to a teletext broadcast channel (see page 14).
The following are normal and are NOT malfunctions:
•When you touch the CRT surface, you might feel a slight charge of static electricity. This is because the CRT contains static electricity; it does not affect the human body.
•The TV may emit a crackling sound due to a sudden change in temperature. There is no problem unless the picture or sound is abnormal.
•When a bright a still image (of a white dress, for example) appears on the screen, the image may be coloured. This problem occurs in all CRTs, and as the bright image disappears, such colouration also disappears.
•This TV is equipped with a microcomputer that may operate abnormally due to interference from external components. If this happens, turn off the main power and disconnect the power cord from the AC socket. Then reconnect the power cord to AC socket and turn on the main power again.
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