Troubleshooting

„Poor sound

•Have you adjusted BASS or TREBLE properly? If not, follow the description “Sound adjustment” on page 24.

•When TV channel reception is poor, it can be hard to hear stereo or bilingual sound. In this case, follow the description “STEREO / I • II” on page 24 to hear the sound more easily by changing it to a mono sound.

„If the TV does not respond to the remote control

•Have the batteries of the remote control worn out? Follow the description “Putting the batteries into the remote control” on page 7 and replace them with new batteries.

•Have you attempted to use the remote control from the sides or rear of the TV or from more than seven metres away from the TV? Use the remote control in the front of your TV or from less than seven metres away.

•When you are viewing a teletext

programme, you cannot operate the menus. Press the bbutton to return to the ordinary TV programme, and then try operating the menus.

•If the TV will not respond suddenly, press the main power button on the TV and turn off the main power. Press the main power button again to turn on the TV. If the TV returns to a normal state, it is not a failure.

„Other issues

•When the SLEEP TIMER function operates, the TV is automatically turned

off. If the TV is turned off suddenly, try to press the #(standby) button to turn on the TV once again. If the TV goes back to normal, there is no problem.

•When the TV is receiving a wide-screen signal (WSS) or a signal from an external device affecting the screen size, the ZOOM mode automatically changes.

When you want to resume the previous ZOOM mode, press the cbutton again.

•If you bring a magnetised equipment such as a speaker near to your TV, the picture may be warped or unnatural colours now appear at the corners of the screen. In this case, keep the equipment away from your TV. If speakers cause this to happen, use magnetic-shielded speakers instead.

•A picture may be tilted due to the earth’s own magnetic field. If so, use the “PICTURE TILT (Only for AV-32X4SK/ AV-32X4SR)” on page 23 to correct the tilt.

•It takes a short period of time from the time an operation such as changing channels is performed until an image is displayed. This is not a malfunction. This is the time required for the image to stabilize before it can be displayed.

•The TV may make a crackling sound due to a sudden change in temperature. The picture or sound may be normal. If you hear crackling sounds frequently while you are viewing the TV, there may be other causes. As a precaution, ask your service technician to inspect it.

•Touching the screen may cause you to feel a slight electric shock due to its static electricity. This is unavoidable due to the construction of the picture tube. It is not a problem with the TV. You can rest assured that this static discharge is not harmful.

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