Customer Support Information

Use of this software is authorized according to the terms of the software license.

JVC

When contacting the nearest JVC office or agency in your country (refer to the JVC Worldwide Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this software, please have the following information ready.

Product Name, Model, Problem, Error Message

PC (Manufacturer, Model (Desktop/Laptop), CPU, OS, Memory (MB/GB), Available Hard Disk Space (GB))

Please note that it may take some time to respond to your questions, depending on their subject matter.

JVC cannot answer questions regarding basic operation of your PC, or questions regarding specifications or performance of the OS, other applications or drivers.

Pixela

Region

Language

Phone #

USA and Canada

English

+1-800-458-4029 (toll-free)

 

 

 

Europe (UK, Germany,

English/German/French/

+800-1532-4865 (toll-free)

France, and Spain)

Spanish

 

 

 

 

Other Countries in

English/German/French/

+44-1489-564-764

Europe

Spanish/Italian/Dutch

 

 

 

 

Asia (Philippines)

English

+63-2-438-0090

 

 

 

China

Chinese

10800-163-0014 (toll-free)

 

 

 

Homepage: http://www.pixela.co.jp/oem/jvc/mediabrowser/e/Please check our website for latest information and downloading.

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