Further Information

Troubleshooting

Before requesting service, consult the following chart. If the solutions indicated in the chart do not solve the problem, consult your nearest JVC dealer or JVC service center for instructions.

Refer also to the FAQ section on JVC’s website (http://www.jvc.com). The following phenomena are not malfunctions.

•LCD monitor momentarily becomes red or black when sunlight is recorded.

•Black spots, or red, green, or blue spots appear on the LCD monitor.

(The LCD monitor contains 99.99% effective pixels, but 0.01% or fewer pixels may be ineffective.)

The camera is a microcomputer-controlled device. Electrostatic discharge, external noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such a case, reset the camcorder by pressing and holding the Power button for more than 10 seconds. If you reset the camcorder, reset the clock. (P.18)

Troubles

Battery

Trouble

 

Action

Page

 

• Recharge the battery.

14

Unable to turn on the

• When the battery level is extremely low, the

15

power.

 

camcorder does not turn on until it is charged even

 

 

 

if it is connected to the computer or AC adapter.

 

 

 

 

 

• Check the remaining battery power. (When the

14, 15

 

 

battery is fully charged, the lamp does not flash.)

 

 

• If you were charging the battery in a low or high

–

 

 

temperature environment, charge in an

 

Unable to charge the

 

environment within the allowable operating

 

battery.

 

temperature. (Charging may stop in an environment

 

 

 

out of the allowable operating temperature for the

 

 

 

protection of the battery.)

 

 

• When charging using the computer, turn on the

–

 

 

computer.

 

The battery depletes

•

Please use a JVC AC adapter (optional: AC-V10LU).

15

(Depending on the AC adapter you use, battery will

 

even when connected

 

 

 

deplete due to insufficient power supply from the

 

to AC adapter.

 

 

 

adapter.)

 

 

 

 

 

 

Charging takes a long • Please use a JVC AC adapter (optional: AC-V10LU).

15

time.

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