Troubleshooting

If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.

• No picture, no sound

Deactivate the BLUE BACK function if it is turned on.

 

• Choose the appropriate sound system. Refer to

 

“SOUND SYSTEM” on page 14.

• Snowy picture

Check the aerial cable and its connection with the TV.

• Stripes appear on the

• Interference occurs caused by other devices such as

picture

an amplifier, personal computer, or a hair drier. Move

 

such devices away from your TV.

Double-pictures

• Interference occurs caused by signal reflecting

(ghosting) occur

from mountains or building. Try to adjust the aerial’s

 

direction or use a better directionality antenna.

• Poor picture

• Choose the appropriate colour system. Refer to

 

“COLOUR SYSTEM” on page 9.

 

• Adjust the COLOUR or BRIGHT setting. Refer to

 

“PICTURE SETTING” on page 10.

• White and bright still

• Inevitable phenomenon due to the nature of the picture

image look as if it

tube. This is not a malfunction.

were coloured

 

• Top of the image from

• This is due to the condition of the video signal whereby

software products or

the image was not recorded properly. This is not a

video tape is distorted

malfunction.

• Poor sound

• Adjust the sound frequency properly. Refer to

 

“EQUALIZER” on page 15.

• Stereo or bilingual

• TV channel reception is poor. Change the stereo/

sound is unclear

bilingual mode to mono sound (see page 15).

• Cannot operate the

• The batteries may be exhausted. Replace with new

remote control

batteries (see page 7).

 

• Ensure that you are operating the remote control at

 

less than seven meters from the front of your TV.

• Cannot operate the

• Press TV/VIDEO button to return to TV mode and try

menus

operating the menus.

• Cannot operate the

• Deactivate the CHILD LOCK function if it is turned on

front control buttons

(see page 17).

• Colour patches appear

• This may due to the magnetized device such as a

at the corner of the

speaker near to your TV. Keep the device apart from

screen

your TV. Alternately, you can also use the magnetic-

 

shielded speaker.

 

 

• Picture is tilted

• This may due to the earth magnetism. Refer to

 

“PICTURE TILT” on page 11 to correct the tilt.

 

 

• Image takes a short

• Image required time to stabilize before display. This

period to be displayed

is not a malfunction.

 

 

• TV may emit crackling

• This is due to a sudden change in temperature

sound

and it is not a malfunction. If the crackling sound

 

is too frequent, request your service technician for

 

inspection.

 

 

• Feel a slight electric

• This is due to the static electricity of the picture tube

shock when touching

and it will not harm the human body. This is not a

the TV screen

malfunction.

 

 

• The Auto Signal

• Please check that the AUTO SIGNAL DETECT

Detect function does

function is on or off.

not work

• Turn the VCR or DVD player off, wait a while, then

 

turn it on again.

 

• Inspect the video cable connection on VIDEO-2 that

 

they are connected properly.

 

 

• Suddenly, a channel

• Some VCRs and DVD players can trigger Auto Signal

or input was

Detect even after you choose a different input.

changed to VIDEO-2

• Please turn off the AUTO SIGNAL DETECT

inputs.

function.

 

 

• “PLEASE

• Please disconnect either S-VIDEO cable or video input

DISCONNECT

cable from Video-1 input.

VIDEO-1 CABLE!”

 

appears on the

 

screen.

 

 

 

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JVC GGT0118-001A-H specifications Troubleshooting