JVC GR-D370U whitish, too slow, REFERENCES, Other problems, “SET DATE/TIME!” appears, LCD monitor or the viewﬁnder, White Balance cannot be activated

	TROUBLESHOOTING	EN 43
		EN 43

White Balance cannot be activated.	Images on the LCD monitor appear dark or
● The Sepia (SEPIA) or Monotone (MONOTONE)	whitish.
mode is activated.	● In places subject to low temperature, images
➜Disengage the Sepia (SEPIA) or Monotone	become dark due to the characteristics of the
(MONOTONE) mode before setting White	LCD monitor. This is not a malfunction.
Balance. ( pg. 38)	➜Adjust the brightness and angle of the LCD
	monitor. ( pg. 17, 19)
The image looks like the shutter speed is	monitor. ( pg. 17, 19)
The image looks like the shutter speed is	● When the LCD monitor’s ﬂuorescent light reaches
too slow.	the end of its service life, images on the LCD
● When shooting in the dark, the unit becomes	monitor become dark.
● When shooting in the dark, the unit becomes	➜Consult your nearest JVC dealer.
highly sensitive to light when “GAIN UP” is set to	➜Consult your nearest JVC dealer.
highly sensitive to light when “GAIN UP” is set to
“AUTO”.
“AUTO”.	Colored bright spots appear all over the
➜If you want the lighting to look more natural, set	Colored bright spots appear all over the
➜If you want the lighting to look more natural, set	LCD monitor or the viewﬁnder.
“GAIN UP” to “AGC” or “OFF”. ( pg. 29, 31)	LCD monitor or the viewﬁnder.
“GAIN UP” to “AGC” or “OFF”. ( pg. 29, 31)

Other problems

The POWER/CHARGE lamp on the camcorder does not light during charging.

●Charging is difﬁcult in places subject to extremely high/low temperatures.

➜To protect the battery, it is recommended to charge it in places with a temperature of 10°C to 35°C (50°F to 95°F). ( pg. 47)

●The battery pack is not attached ﬁrmly.

➜Detach the battery pack once again and re-attach it ﬁrmly. ( pg. 13)

●The LCD monitor and the viewﬁnder are made with high-precision technology. However, black spots or bright spots of light (red, green or blue) may appear constantly on the LCD monitor or the viewﬁnder. These spots are not recorded on the tape. This is not due to any defect of the unit. (Effective dots: more than 99.99%)

The cassette will not load properly.

●The battery’s charge is low.

➜Install a fully charged battery. ( pg. 13)

The memory card cannot be removed from the camcorder.

“SET DATE/TIME!” appears.

●The date/time is not set.

➜Set the date/time. ( pg. 16)

●The built-in clock battery has run out and the

previously set date/time has been erased.

➜Consult your nearest JVC dealer for replacement.

Files stored in the memory card cannot be deleted.

●Files stored in the memory card are protected. ➜Remove protection from the ﬁles stored in the

memory card and delete them. ( pg. 26)

When the image is printed from the printer, a black bar appears at the bottom of the screen.

●This is not a malfunction.

➜By recording with “DIS” de-activated ( pg. 29, 30) this can be avoided.

➜Push in the memory card a few more times. ( pg. 18)

Picture does not appear on the LCD monitor.

●The viewﬁnder is pulled out and “PRIORITY” is

set to “FINDER”.

➜Push the viewﬁnder back in or set “PRIORITY” to “LCD”. ( pg. 19, 29, 31)

●The LCD monitor’s brightness setting is too dark. ➜Adjust the brightness of the LCD monitor.

( pg. 19)

➜If the monitor is tilted upward 180 degrees, open the monitor fully. ( pg. 19)

An error indication (01 – 04 or 06) appears.

●A malfunction of some kind has occured. In this case the camcorder’s functions become

unusable. ➜ pg. 45.

REFERENCES

When the camcorder is connected via the DV connector, the camcorder does not operate.

●The DV cable was plugged/unplugged with power turned on.

➜Turn the camcorder’s power off and on again, then operate it.