Troubleshooting

The camera is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly.

The following phenomena are not malfunctions.

•The camera heats up when it is used for a long time.

•The battery heats up during charging.

•When playing back a video, the image stops momentarily or the sound is interrupted at junctions between scenes.

•To solve the problem, first follow the instructions below.

•If the problem is not solved, reset the camera. (Z p. 62)

•If the problem persists, please consult your nearest JVC dealer.

Power Card

Recording

Trouble

Action

Cannot insert the

• Check that the microSD card is facing the right direction.

 

microSD card.

 

No power is supplied.

• Connect the AC adapter correctly.

 

• Recharge the battery.

After the low

• When the camera has warmed up after being cold, the camera

temperature message

may switch itself off to check it is operating correctly.

is displayed, the power

 

turns off when the

 

camera warms up.

 

Recording cannot be

• Open the LCD monitor to turn on the camera.

performed.

• Press PLAY/REC to select the recording mode.

 

• If the camera temperature increases, REC flashes in the LCD

 

monitor. If the temperature continues to increase, operation stops

 

automatically to protect the HDD.

Recording stops by

• Move to a place where the camera is not affected by excessive

sound or vibration.

itself.

• Insert a commercially available microSD card, and set each of

 

the [REC MEDIA FOR VIDEO] and [REC MEDIA FOR IMAGE] to

 

[SD].

 

• Recording stops automatically after 12 hours of continuous

 

recording.

 

• Clean any dirt or water droplets from the lens.

The focus is not

• Set focus to the automatic mode.

adjusted automatically.

• If you are recording in a dark place or a subject that has no

 

contrast between dark and light, adjust the focus manually.

•Use backlight compensation or [NIGHT] from program AE.

The recorded subject is • Set the brightness to the [+] side.

too dark.• For videos, set [GAIN UP] to [AGC] or [AUTO].

•For still images, set [GAIN] to [AUTO] or [ISO1000].

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