Troubleshooting

Before requesting service, consult the following chart or the “Troubleshooting” section in the Detailed User Guide.

If the solutions indicated in the chart do not solve the problem, consult your nearest JVC dealer or JVC service center for instructions. Refer also to the FAQ of new products on JVC’s website.

Refer also to the Q&A information of new products on JVC’s website (http:// www.jvc.com).

This unit is a microcomputer-controlled device. Electrostatic discharge, external noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such a case, reset this unit.

Reset this unit when it does not function properly or when “...

Error” appears on the screen.

Turn off the power. (Close the LCD monitor.)

Remove the AC adapter and battery pack from this unit, reattach them, and turn on the power again.

Recording Getting Started

Troubleshooting

 

Trouble

Power

POWER/CHARGE lamp

starts blinking when the

 

 

monitor is closed.

 

Action

Page

 

 

 

 

 

 

 

The battery pack is being charged.

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Playback

Recording

Recording/snapshot cannot be performed.

Recording stops by itself.

Check the A / B mode.

5

Set to the recording mode with the L

14

button.

 

Turn off this unit, wait for a while, and

-

turn it on again. (This unit stops

 

automatically to protect the HDD when

 

the temperature rises.)

 

Move this unit away from loud or shaky

-

places.

 

Insert a commercially available

13

microSD card, and set “REC MEDIA

 

FOR VIDEO” and “REC MEDIA FOR

 

IMAGE” in the media settings menu to

 

“SD”. (There may be a malfunction

 

with the HDD.)

 

Recording stops automatically after 12

-

hours of non-stop recording.

 

OthersCopying

For more information, refer to the Detailed User Guide

25

http://manual.jvc.co.jp/index.html/

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Image 25
JVC GZ-HD620U manual Troubleshooting, Recording Getting Started, Action Battery pack is being charged