Troubleshooting
PROBLEMS | CHECK |
There is no power | • See if the power cord became unplugged. |
| • Check for a blown fuse or circuit breaker or a power outage. |
| • It is possible the fan is stuck or the inside temperature is rising abnormally. |
| Consult your dealer. |
There is no picture | • The input mode could be set improperly. See page 54. | ||
• Use the HDMI cable with HDMI logo |
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or sound |
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•You can not output audio using the AUDIO OUTPUT under the following conditions:
1)When you have digital sound from an HDMI device connected to the HDMI 1 connection on the back of your monitor. (See page 19).
2)When you have analog sound from a DVI device connected to the AUDIO IN "HDMI 1" connection. (See page 18).
•When you have an HDMI device connected to the HDMI 1 connection on the back of your monitor, your monitor detects it, and blocks the analog audio signal coming into the "HDMI 1" jack. Therefore, you can not hear any analog sound from the other device conected to the "HDMI 1" jack, while you are viewing the images from the HDMI device. (See page 19)
| Remote control is not | • Check to see that the batteries are still working and properly installed. | |
| operating properly or | • Make sure the remote has a clear sight path to the monitor. | |
| at all | • Check that the MONITOR/CATV switch is in the proper position. | |
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| • You may be too far from the monitor. You must be within 23 feet (7 meters). | |
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| The power turns off | • Make sure the set did not become unplugged. | |
| by itself | • Check to see if the Sleep Timer was set. See page 55. | |
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| It does not operate | • This monitor is operated by a microprocessor. It is possible that external noise or | |
| correctly | interference is causing the problem. If the monitor does not function correctly, remove the | |
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| electrical plug from the wall outlet and wait a while before inserting it into the wall outlet | |
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| again and operating the monitor. | |
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| The clock is wrong | • The power was interrupted and the clock was not reset. See page 50. | |
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| The color quality | • Tint and Color may be improperly adjusted. See page 45. | |
| is poor | • The Video Status mode may be turned to the wrong setting. See page 56. | |
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| There are lines | • There could be interference from another electrical appliance, such as a computer, another | |
| across the picture | monitor or VCR. Move any such appliances further away from the monitor | |
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| Screen is 80% black | • The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 39. | |
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| The POWER LED | • It may be a malfunction that the fan is locked or the temperature has increased. | |
| and LAMP LED are |
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| blinking |
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| alternately. |
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| The POWER LED | • The lamp may not have been installed correctly, or it may be due to a malfunction. | |
| and LAMP LED are | • The lamp door may not be closed correctly. | |
| blinking rapidly |
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| simultaneously. |
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| The LAMP LED | • It may be a malfunction of the internal electrical circuits. | |
| continues blinking |
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| Static electricity | • It is normal to feel static electricity if you brush or touch the screen. | |
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| You hear occasional | • It is normal for the monitor to make crackling sounds when first turned on or off. Unless | |
| crackling sounds | the sound or picture become abnormal, this is fine. | |
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