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HV-34LH21/34LH51/34LH71/29WH21/29WH51/29WH71/29VH21 / GGT0020-001A-H / English
Troubleshooting
• When a white and bright still image
(such as a white dress) is displayed on
the screen, the white part may look as
if it were coloured.
It is a phenomenon unavoidable due to
the nature of the picture tube itself, and
not due to a TV failure.
When the picture disappears from the
screen, the unnatural colours will also
disappear.
• When viewing images from
commercially available video software
products, or videos from videotapes
which have been recorded improperly,
the top of the image may be distorted.
This is due to the condition of the video
signal, and not because of
malfunction.
Poor sound• Have you adjusted BASS or TREBLE
properly? If not, follow the description
“Adjusting the sound” on page25 to try
to adjust them properly.
• When the TV channel reception is
poor, it can be hard to hear the stereo
or bilingual sound. In this case, follow
the description “STEREO / I•II” on
page25 to hear the sound more easily
by changing it to a mono sound.
Operation disabled• Have the batteries of the remote
control become exhausted?
Follow the description “Putting the
batteries into the remote control” on
page4 and replace them with new
batteries to try solve the problem.
• Have you attempted to use the remote
control at the sides or rear of the TV or
at a location more than seven meters
apart from the TV location? Operate
the remote control in the front of your
TV or a location less than seven
meters from your TV to try to solve the
problem.
• When you are viewing a teletext
programme, you cannot operate the
menus.
Press the TV/VIDEO button to return
the teletext programme to the ordinary
TV programme to try operating the
menus.
• Is the CHILD LOCK function set to
ON? If the CHILD LOCK function is set
to ON, you cannot operate the TV with
the front control buttons of the TV.
Follow the description “CHILD LOCK”
on page27 to try to set the CHILD
LOCK function to OFF.
• If the TV operation becomes disabled
suddenly, press the Main power button
on the TV and turn off the main power.
Try to press the Main power button
again to turn on the main power. If the
TV returns to a normal state, it is not a
failure.
• The following functions do not operate
when receiving Progressive video
signal (525P signal).
Remote control function:
PIP, MULTI, FREEZE and STROBE
button.
MENU function:
TINT and PULL DOWN
Other concerns• When the AUTO SHUTOFF function
operates, the TV is automatically
turned off.
If the TV is turned off suddenly, try to
press the POWER button to turn on
the TV once again. At this time, if the
TV resumes a normal state, there is no
problem.
• If you bring a magnetized device such
as a speaker near to your TV, a picture
may be warped or unnatural colours
appear at the corners of the screen. In
this case, keep the device apart from
your TV. If the speaker causes such
HV-34LH&29WH_Eng.bo ok.fm Page 38 Monday, Sept ember 1, 2003 7:59 PM