Troubleshooting
Refer to the table below to check the condition. If you think that there is a problem, contact the JVC Service Center where you purchased the television.
PROBLEMS |
| CHECK | ||
There is no power | • See if the power cord became unplugged. |
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| • Check for a blown fuse or circuit breaker or a power outage. | |||
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There is no picture | • The antenna could be disconnected. |
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• The input mode could be set improperly. See page 57. | ||||
or sound | ||||
• The tuner (Auto Tuner Setup) could be set improperly. See page 40. | ||||
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| • The TV station may be having difficulties. Check to see if other stations are working. | |||
| • Use the HDMI cable with HDMI logo |
| . See page 19. | |
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| • If you have a device connected to | |||
| audio from the AUDIO OUT on the back of the TV. | |||
| • You cannot output audio using the OPTICAL OUTPUT when you have digital sound from | |||
| an HDMI device connected to the HDMI 1 or HDMI 2 connection on the back of your TV. | |||
| (See page 18). |
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| • This TV can accept 480i (Composite / S / HDMI / Component), 480p, 720p and 1080i | |||
| signals. Please check your settings. |
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Remote control is not | • Check to see that the batteries are still working and properly installed. | |||
operating properly or | • Make sure the remote has a clear sight path to the TV. | |||
at all | • You may be too far from the TV. You must be within 23 feet (7 meters). | |||
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You cannot select a | • Make sure the channels have been programmed. See "Channel Summary", page 41. | |||
certain channel | • Check to see if the channel is locked. See "Channel Summary - Lock" page 42. | |||
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The power turns off | • Make sure the set did not become unplugged. | |||
by itself | • Perhaps the On/Off Timer is set. See page 53. | |||
| • Check to see if the Sleep Timer was set. See page 59. | |||
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It does not operate | • This television is operated by a microprocessor. It is possible that external noise or | |||
correctly | interference is causing the problem. If the television does not function correctly, remove the | |||
| electrical plug from the wall outlet and wait a while before inserting it into the wall outlet | |||
| again and operating the television. |
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The clock is wrong | • The power was interrupted and the clock was not reset. See page 52. | |||
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The color quality | • Tint and Color may be improperly adjusted. See page 46. | |||
is poor | • The Video Status mode may be turned to the wrong setting. See page 59. | |||
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There are lines | • There could be interference from another electrical appliance, such as a computer, | |||
across the picture | another TV or VCR. Move any such appliances further away from the TV. | |||
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The picture is spotted | • There could be interference from a | |||
| operating nearby. Move the antenna away from the appliance or change to a coaxial | |||
| cable connection which is less prone to interference. | |||
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There are double | • A building or passing airplane can reflect the original signal and produce a second, | |||
pictures (ghosts) | slightly delayed one. Adjust your antenna position. | |||
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Picture is snowy | • Your antenna may be damaged, disconnected or turned. Check the antenna | |||
(image noise) | connection. If the antenna is damaged, replace it. | |||
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Screen is 80% black | • The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 36. | |||
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Stereo or bilingual | • Make sure the MTS settings are correct. See page 63. | |||
programs can't be |
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heard |
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66