JVC LT-37X987 manual Troubleshooting

Troubleshooting

Refer to the table below to check the condition. If you think that there is a problem, contact the JVC Service Center where you purchased the television.

PROBLEMS		CHECK
There is no power	• See if the power cord became unplugged.
	• Check for a blown fuse or circuit breaker or a power outage.
There is no picture	• The antenna could be disconnected.
	• The input mode could be set improperly. See page 64.
or sound
	• The tuner (Auto Tuner Setup) could be set improperly. See page 34.
	• The TV station may be having difficulties. Check to see if other stations are working.
	• Use the HDMI cable with HDMI logo	. See page 20.
	• You can not output audio using the AUDIO OUTPUT under the following conditions:
	1) When you have digital sound from an HDMI device connected to the HDMI 1 or
	HDMI 2 connection on the back of your TV. (See page 20).
	2) When you have analog sound from a DVI device connected to the
	AUDIO IN "FOR HDMI 1" connection. (See page 19).
	• When you have an HDMI device connected to the HDMI 1 connection on the back of your
	TV, your TV detects it, and blocks the analog audio signal coming into the "FOR HDMI 1”
	jacks. Therefore, you can not hear any analog sound from the other device conected to the
	"FOR HDMI 1" jacks, while you are viewing the images from the HDMI device.
	(See page 20).
Remote control is not	• Check to see that the batteries are still working and properly installed.
operating properly or	• Make sure the remote has a clear sight path to the TV.
at all	• Check that the TV/CATV switch is in the proper position.
	• You may be too far from the TV. You must be within 23 feet (7 meters).
You cannot select a	• Make sure the channels have been programmed. See "Channel Summary", page 35.
certain channel	• Check to see if the channel is locked. See "Channel Summary - Lock" page 36.
The power turns off	• Make sure the set did not become unplugged.
by itself	• Perhaps the On/Off Timer is set. See page 61.
	• Check to see if the Sleep Timer was set. See page 67.
It does not operate	• This television is operated by a microprocessor. It is possible that external noise or
correctly	interference is causing the problem. If the television does not function correctly, remove the
	electrical plug from the wall outlet and wait a while before inserting it into the wall outlet
	again and operating the television.
The clock is wrong	• The power was interrupted and the clock was not reset. See page 60.
The color quality	• Tint and Color may be improperly adjusted. See page 55.
is poor	• The Video Status mode may be turned to the wrong setting. See page 66.
There are lines	• There could be interference from another electrical appliance, such as a computer,
across the picture	another TV or VCR. Move any such appliances further away from the TV.
The picture is spotted	• There could be interference from a high-wattage appliance, like a hairdryer or vacuum,
	operating nearby. Move the antenna away from the appliance or change to a coaxial
	cable connection which is less prone to interference.
There are double	• A building or passing airplane can reflect the original signal and produce a second,
pictures (ghosts)	slightly delayed one. Adjust your antenna position.
Picture is snowy	• Your antenna may be damaged, disconnected or turned. Check the antenna
(image noise)	connection. If the antenna is damaged, replace it.
Screen is 80% black	• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 45.
Stereo or bilingual	• Make sure the MTS settings are correct. See page 67.
programs can't be
heard

75