Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

 

Symptom

 

Cause

 

Correction

 

 

 

 

 

 

 

No power.

The power cord is disconnected.

Plug the power cord securely into the

 

 

 

 

 

wall outlet.

 

The power is on, but

No disc is inserted.

Insert a disc. (Check that the DVD or,

 

the DVD/CD Receiver

 

 

 

audio CD indicator in the DVD display

 

does not work.

 

 

 

is lit.)

 

 

 

 

 

 

 

No picture.

The TV is not set to receive DVD signal

Select the appropriate video input

 

 

 

output.

 

mode on the TV so the picture from

 

 

 

 

 

the DVD/CD Receiver appears on the

 

 

 

 

 

TV screen.

 

 

 

 

 

 

 

 

The video cable is not connected

Connect the video cable into the

 

 

 

securely.

 

jacks securely.

 

 

The connected TV power is turned off.

Turn on the TV.

 

 

 

 

 

 

 

There is no sound or

The equipment connected with the

Select the correct input mode of the

 

only a very low-level

 

audio cable is not set to receive DVD

 

audio receiver so you can hear the

 

sound is heard.

 

signal output.

 

sound from the DVD/CD Receiver.

 

 

 

 

 

 

 

 

The audio cables are not connected

Connect the audio cable into the

 

 

 

securely.

 

jacks securely.

 

 

 

 

 

 

 

 

The power of the equipment connected

Turn on the equipment connected

 

 

 

with the audio cable is turned off.

 

with the audio cable.

 

 

 

 

 

 

 

• The audio connecting cable is damaged.

Replace it with new one.

 

The playback picture is

The disc is dirty.

Clean the disc.

 

poor.

 

 

 

 

 

The DVD/CD Receiver

No disc is inserted.

Insert a disc. (Check that the DVD, or

 

does not start playback.

 

 

 

audio CD indicator in the DVD display

 

 

 

 

 

is lit.)

 

 

An unplayable disc is inserted.

Insert a playable disc. (Check the

 

 

 

 

 

disc type, colour system and Regional

 

 

 

 

 

code.)

 

 

 

 

 

 

 

 

The disc is placed upside down.

Place the disc with the playback side

 

 

 

 

 

down.

 

 

The disc is not placed within the guide.

Place the disc on the disc tray

 

 

 

 

 

correctly inside the guide.

 

 

 

 

 

 

 

 

The disc is dirty.

Clean the disc.

 

 

 

 

 

 

 

 

A menu is on the TV screen.

Press the SETUP button to turn off

 

 

 

 

 

the menu screen.

 

 

The Rating level is set.

Cancel the Rating function or change

 

 

 

 

 

the rating level.

 

Loud hum or noise is

The disc is dirty.

Clean the disc.

 

heard.

 

 

 

 

 

The speakers and components are

Connect the speakers and

 

 

 

 

 

connected poorly.

 

components securely.

 

 

 

 

 

 

 

 

The DVD/CD Receiver is located too

Move your TV away from the audio

 

 

 

close to the TV.

 

components.

 

 

 

 

 

 

Reference

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