Troubleshooting
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a
Problems | Points to be checked | Measures (Remedy) | Reference | |
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No power supply | Is the power plug loosened or | Firmly insert the power plug. | — | |
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| Is the main power turned off? | Turn the main power on. | 6 | |
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No picture with | Is the signal cable disconnected? | Connect the signal cable firmly. | 6, 7 | |
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Is the power of the connected | Turn on the power of the connected component |
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| component on? | and set the output correctly. | — | |
| Is the signal being output from the |
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| connected component? |
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| Is the input selected correctly? | Select the correct input with the INPUT SELECT | 5 | |
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| Is the input signal adapted to the | Check if the input signal format is acceptable to | 22 | |
| monitor’s specification? | the monitor. | ||
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| Are any of the | Follow the procedures in |
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| (INPUT SELECT A through D lamps) |
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| flashing? |
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Wrong color | Has the picture adjustment been | Set each picture adjustment to the standard (00) |
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| changed? | value. Or, perform “reset” in “PICTURE SUB | 4, 15 | |
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| ADJ.” to set each item of picture adjustment to | ||
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| the standard value. |
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| Has the white balance setting been | Perform “reset” in “COLOR TEMP./BAL.” to set | 15 | |
| changed? | each item to the standard value. | ||
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| Is the SCREENS CHECK function | Press the SCREENS CHECK button on the front | 5 | |
| activated? | panel repeatedly to return the screen to normal. | ||
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Unnatural picture | Has “CONTRAST” or “BRIGHT” been | Adjust CONTRAST or BRIGHT by using the front |
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| changed? | panel buttons. Or, adjust “CONTRAST” or | 4, 15 | |
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| “BRIGHT” in “PICTURE SUB ADJ.” in | ||
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| MENU. |
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Shaking picture | Is the monitor close to a motor, | Move the monitor away from the device until the |
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| transformer or any other device | picture stops shaking. |
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| generating a strong magnetic field? | Connect the power plug to another AC outlet | — | |
| (a fan, fluorescent light, laser printer, | away from the former one. |
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| another monitor, etc.) |
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Irregular color | Is the monitor placed or moved close to | Move the device away from the monitor. |
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| a speaker or any other magnetic | Perform “DEGAUSS on” in MAIN MENU to |
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| device? | degauss the screen. | 12 | |
| Has the position of the monitor been | When degaussing again, wait more than 30 |
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| changed with the power on? | minutes for maximum effect. |
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