Troubleshooting
Before requesting service, consult the following chart. If the solutions indicated in the chart do not solve the problem, consult your nearest JVC dealer or JVC service center for instructions.
Refer also to the FAQ of new products on JVC’s website.
The following phenomena are not malfunctions.
•The camera heats up when it is used for a long time.
•The battery heats up during charging.
•When playing back a video, the image stops momentarily or the sound is interrupted at junctions between scenes.
•LCD monitor momentarily become red or black when sunlight is recorded.
•Black spots, or red, green, or blue spots appear on the LCD monitor.
(The LCD monitor contains 99.99 % effective pixels, but 0.01 % of fewer pixels may be ineffective.)
Power Card
Display
Trouble | Action |
Cannot insert the SD | • Check that the SD card is facing the right direction. |
card. |
|
No power is supplied. | • Connect the AC adapter correctly. |
| • Recharge the battery pack. |
There is a sound when | • When you turn on/off the power, the lens cover opens/closes |
turning on/off the power. | automatically and this causes a sound. This is not a malfunction. |
•If you connect to a TV compatible with
The power was turned cable (optional) and turn off the power on the TV, the power on the
off accidentally.camera also turns off. If you are not using
| CONTROL] to [OFF]. | |
| • Fully charge the battery pack, run it down, and then recharge it | |
The remaining battery | again. | |
• If the camera is used for long periods of time in high or low | ||
display is not correct. | ||
temperatures, or if the battery pack is repeatedly charged, the | ||
| ||
| amount of remaining battery may not be displayed correctly. | |
The LCD monitor is | • The LCD monitor may be difficult to see if used in bright areas | |
difficult to see. | such as under direct sunlight. |
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