Troubleshooting (Continued)
Playback
problems Other
Trouble |
| Action |
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| • |
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Sound or video are | Sometimes playback is interrupted at the connecting section | ||
interrupted. |
| between two scenes. This is not a malfunction. |
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| • | Select [PLAYBACK OTHER FILE] then search the video on the | |
Cannot find a recorded |
| index screen. |
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| (Video files that have damaged management information can be | ||
video. |
| ||
| played back.) |
| |
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| • Cancel group display and date search functions. |
| |
Some functions cannot | • | The following functions cannot be used for a backup BD/DVD. | |
be used when playing |
| When playing back video |
|
back a backup BD/DVD |
| - Search index by date |
|
through a BD/DVD |
| - Playback effects |
|
burner connected to the |
| When playing back still image |
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camera. |
| - Playback effects |
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| |
| • | When recording the white balance was not correctly adjusted. | |
The color of images | • | When the video was recorded with x.v.Color™ set to [ON], change | |
looks strange. | • | the setting as desired on TV. |
|
| Set [EFFECT] to [OFF]. |
| |
The same image is | • | Replace the SD card. (When the SD card terminal is damaged, | |
displayed for a long time | • | difficulty in reading the data occurs.) |
|
during video playback, | Format the SD card. |
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or motion is choppy. |
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The image taken in | • | The higher the speed, the grainier the image becomes. Also, | |
high speed recording is |
| sound cannot be recorded in high speed recording. |
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grainy and there is no |
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sound. |
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The camera operates | • | If there are many files (such as video) in the SD card, it takes | |
slowly when switching |
| time for the camera to respond. It is recommended that you copy | |
between video mode |
| all files from the SD card onto your computer, and erase the files | |
and still image mode, |
| from the SD card. |
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or when switching the |
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power on or off. |
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The SD card cannot | • Push the SD card in a few more times. |
| |
be removed from the |
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camera. |
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| • | Check the remaining battery pack charge. |
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The lamp does not flash | • | (When the battery pack is fully charged, the lamp does not | flash.) |
When recharging in either a hot or cold environment, ensure | that | ||
during battery pack |
| battery is being charged within the permitted temperature range. | |
charging. |
| (If the battery pack is being recharged outside the permitted | |
|
| temperature range, recharging may stop to protect the battery | |
|
| pack.) |
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Something appears to | • | When OIS is turned on, shaking may be observed at the lens. This | |
be shaking at the lens. |
| is not a malfunction. |
|
| • | Replace the battery. |
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The remote control does | • | Set [REMOTE] to [ON]. |
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not work. | • | The remote control may not operate outdoors or in places |
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| exposed to strong light. |
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