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5-1 Troubleshooting
Before requesting service for the DVD Recorder, check the chart below for a possible cause of the problem you are
experiencing. Some simple checkups or a minor adjustment on your part may eliminate the problem and restore proper
operation.
SYMPTOM (COMMON) REMEDY
No power. •Insert the power plug securely into the power outlet.
•Check if the ON/OFF button on the front of the player is set to on.
•Check if no power at the AC outlet by plugging in another appliance for a test.
The player does not start playback when •Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
PLAY is pressed. •This player cannot play discs other than DVDs and audio CDs.
•Check if the disc is defective by trying another disc.
•Check the region (local) code.
The player starts playback but stops •The disc may be dirty and may require cleaning.
immediately. •Ensure that the disc is installed with the label side up.
No picture. •Ensure that the equipment is connected properly.
•Ensure that the input setting for the TV is “Video”.
•Check if the TV is on.
•Select the same channel and source on the TV as on the player.
No sound. •Ensure that the equipment is connected properly.
•If using a HiFi amplifier, try another sound source.
•Check the Audio Output Setting menu to make sure that Analog Output is selected.
Distorted sound. •Ensure that the input settings for the TV and stereo system are proper.
•No sound is heard during still picture (pause) or slow-motion playback.
No audio at Digital Output. •Check the digital connections.
•Check the settings menu to make sure that the digital output is set to on.
•Check if the audio format of the selected audio language matches your receiver capabilities.
Distorted picture. •Check the disc for fingerprints and clean with a soft cloth, wiping from center to edge.
•Sometimes a small amount of picture distortion may appear. This is not a malfunction.
Completely distorted picture or no color in •The disc format is not according to the TV -set used (P AL/NTSC).
picture.
Picture is distorted during rapid advance or •The picture will be somewhat distorted at times: this is normal.
rapid reverse.
No rapid advance (or rapid reverse) playback. •Some discs may have sections which prohibit rapid advance (or rapid reverse).
No 4:3 (16:9) picture. •Choose the correct setup “Aspect Ratio” item which matches the TV set used.
No operations perform with the remote •Check the batteries are installed with the correct polarities (+ and –).
control. •The batteries are depleted: replace them with new ones.
•Point the remote control unit at the remote control signal sensor and operate.
•Operate the remote control unit at a distance of not more than 7 meters from the remote control signal sensor.
•Remove the obstacles between the remote control unit and remote control signal sensor.
5 For Your Reference