BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following checklist before calling for service.
You should inspect the burners at least once a year or immediately after any of the following
conditions occur:
19
Regardless of which burner cleaning procedure you
use, we recommend you also complete the following
steps to help prolong burner life.
1. Use a fiber pad or nylon brush to clean the entire
outer surface of each burner until free of food residue
and dirt.
WARNING
Spiders and insects can nest inside the burners of
the grill and disrupt gas flow. This very dangerous
condition could cause a fire behind the valve panel,
thereby damaging the grill and making it unsafe
for operation. Inspect the grill at least twice a year.
!
2. Clean any clogged ports with a stiff wire, such as
an open paper clip.
3. Inspect each burner for damage (cracks or holes)
and if such damage is found, order and install a new
burner. After installation check to ensure that gas
valve orifices are correctly placed inside the ends of
the burner tubes.
Troubleshooting
PROBLEMS WHAT TO DO
Check to see if LP t ank is empty .
Clean wires and/or elect rode by rubbing
with alcohol and cl ean s wab.
Wipe with dry c loth.
Make sure the wire is connected to
electrode assem bl y .
Do other burners on the unit operat e?
Check to see i f other burners operate. If
so, check the gas orifice on the
malfunctioning burner for an obstruc tion.
Burner flame is yell ow or orange, i n
combination wit h t he odor of gas. Refer to Clean Burner Tubes and Burner
Ports on page 19. If problem s t ill exist s,
please call 1-800-913-8999.
Low heat with knob in “HI” posit i on. Is the fuel hose bent or k i nk ed?
Is the grill in a dus t y area?
Is there adequate gas s uppl y available?
If it is only one burner that appears low,
does the orifice or burner need cl eani ng?
Is the gas supply or gas pressure low?
Grill won’t light when t he c ontrol knob is
rotated.
WARNING
The location of the burner tube with respect to the
orifice is vital for safe operation. Check to ensure the
orifice is inside the burner tube before using the gas
grill. If the burner tubedoes not fit over the valve
orifice, lighting the burnermay cause explosion
and/or fire.
!