PRODUCT WARRANTY
12 - YEAR LIMITED WARRANTY ON WATER HEATER
For twelve years from the date of purchase, if this water heater is installed and operated in a
1.Supply free water heater parts for those that are defective in material or workmanship.
2.Supply a free water heater for one that develops a leak.
For the second through the twelfth year from the purchase date, you must pay the labor cost for installation of parts or water heater.
For commercial, institutional, industrial or residential use by two or more families, the above limited warranty is only for two years. During the second year you must pay the labor cost for parts or water heater installation.
1 - YEAR EXCLUSIVE KENMORE LABOR WARRANTY
For the first year from the date of purchase, Sears will, free of charge, supply and install new water heater parts for defective ones or a new water heater for one that develops a leak.
WARRANTY SERVICE
To obtain warranty service, call
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
SEARS, ROEBUCK AND CO., Dept.817WA, Hoffman Estates, IL 60179
The price of your water heater does not include a free checkup service call. On water heater installations arranged by Sears, Sears
warrants the installation.
A charge will be made on service calls due to poor or incomplete installation. These include:
a. Adjusting thermostat | b. Condensation | c. Leaks in pipes or fittings |
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Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:
•Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection.
•Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.
•Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
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•Product replacement if your covered product can’t be fixed.
•Annual Preventive Maintenance Check at your request – no extra charge.
•Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.”
•Power surge protection against electrical damage due to power fluctuations.
•$250 Food Loss Protection annually for any food spoilage
that is the | result of mechanical failure of any covered |
refrigerator or | freezer. |
•Rental reimbursement if repair of your covered product takes longer than promised.
•10% discount off the regular price of any
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call
*Coverage in Canada varies on some items. For full details, call Sears Canada at
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call
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