Troubleshooting Guide / Guide de depannage / Guia Sobre Localización De Averias / Guia de Diagnóstico

What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems.

?Sound skips due to vibration.

The unit is mounted at a slant.

Mount the unit so that is level.

Changer unit is mounted in an unstable place.

Mount the unit in a stable place.

The angle adjustment switches are set improperly.

Set the angle adjustment switches to the correct positions.

?The disc changer mode cannot be selected.

The O-N selection switch of the disc changer is not set properly.

Set the O-N selection switch to "O" position.

?Cannot play an MP3.67

Not conforming to ISO 9660 Level 1/2, Joliet, and Romeo.

Use a medium conforming to ISO 9660 Level 1/2, Joliet, and Romeo.

The MP3 has no or invalid track name extension.68

Add the ".MP3" extension to the MP3 track name.

The media is scratched or dirty.69

Clean the media.

?Noise or no sound generated when an MP3 is played.70

The track has the MP3 track name extension while it is not an MP3.

Do not use the ".MP3" extension in non-MP3.

?Takes time before the unit starts playing MP3.71

The medium contains many albums, tracks, and hierarchical levels.

The unit checks all tracks on the loaded medium first. If the medium has many tracks recorded, it may take a long time for the unit before it starts playing MP3.

?Fails to play MP3 in the intended order.72

The MP3 tracks were not written by the CD writer in the order in which you wanted them to be played.

Depending on the CD writer, you may be able to set the order in which MP3 tracks are to be played by writing them onto a medium with their track names beginning with play sequence numbers such as "01" to "99".

?The sound skips when an MP3 is being played.73-1

The media is scratched or dirty.

Clean the media.

The recording condition is bad.73-2

Record the media again or use another media.

?Can’t enter Folder Search mode.76

There’s no folder recorded in the MP3 media.

Use a media with levels.

?The songs in the selected folder aren’t played in Folder Search mode.77

There are no MP3 in the selected folder.

Make sure there’s recorded content in the MP3 media.

?The MP3 track search takes time.78

Many tracks are recorded on the media.

When the media directory is complex, the track search can take time.

?The MP3 track time isn’t displayed correctly.80

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There are times when it isn’t displayed correctly according to the MP3 recording conditions.

When removing the CD changer, be sure to first eject a magazine then unplug the changer cord. Do not forget to attach the transport screws before transporting the CD changer.

The CD changer may be damaged during transport if a magazine or CD is left inside it or the transport screws are not attached.

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Kenwood KDC-C719MP instruction manual ? Can’t enter Folder Search mode.76