Kicker 10TC104 Speaker Systems Limited Warranty, What Is Not Covered?, How Long Will It Take?

Models: 10TC104

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SPEAKER SYSTEMS LIMITED WARRANTY

SPEAKER SYSTEMS LIMITED WARRANTY

Stillwater Designs warrants this product to be free from defects in material and workmanship under normal use for a period of one (1) year from date of original purchase from an authorized Kicker Dealer, unless this product is labeled “B Stock”, in which case it is warranted for ninety (90) days from date of purchase. Should service be necessary under this warranty for any reason due to manufac- turing defect or malfunction during the warranty period, Stillwater Designs will replace or repair (at its discretion) the defective merchandise with equivalent merchandise at no charge. Warranty replacements on “B-Stock” may have cosmetic scratches and blemishes. Discontinued products may be replaced with equivalent products.

This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties, therefore these exclusions may not apply to you.

This warranty gives you specific legal rights; however you may have other rights that vary from state to state.

WHAT TO DO IF YOU NEED WARRANTY OR SERVICE

Defective merchandise must be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty. Assistance in locating an Authorized Dealer can be obtained by writing or calling Stillwater Designs direct. You can confirm that a dealer is authorized by asking to see a current authorized dealer window decal.

If it becomes necessary for you to return defective merchandise, call the Kicker Customer Service Department at (405)624-8510 for a Return Authorization (RA) number. Package all defective items in the original container or in a package that will prevent shipping damage, and return to

Stillwater Designs, 5021 North Perkins Road, Stillwater, OK 74075

The RA number must be clearly marked on the outside of the package. Return only defective compo- nents. Return of entire cabinets, system packs, pairs, etc. increases your return freight charges. Non- defective items received will be returned freight collect.

Include a dated proof-of-purchasefrom an Authorized Dealer. Warranty expiration on items returned without proof-of-purchase will be determined from the manufacturing date code. Coverage may be invalidated if this date is greater than 18 months previous to the date item is sent in. Freight must be prepaid; items received freight collect will be refused.

Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service Department at (405)624-8510.

WHAT IS NOT COVERED?

This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover:

• Install slips (screwdriver holes)

• Items previously repaired by any

• Damage caused by exposure to water

unauthorized repair facility.

and/or excessive heat.

• Items returned from unauthorized

• Damage through negligence, misuse, or

individuals or dealers.

accident.

• Return shipping on non-defective items.

• Items physically damaged due to abuse.

• Speakers damaged due to amplifier

• Freight damage.

clipping or distortion.

• The cost of shipping product to Stillwater

• Speakers with silicon caulk used for gasket

Designs Service.

material.

HOW LONG WILL IT TAKE?

Stillwater Designs maintains a goal of 24-hour service for all returns. Delays may be incurred if lack of replacement inventory or parts is encountered.

INTERNATIONAL WARRANTY

Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your country’s warranty policies.

P.O. Box 459 • Stillwater, Oklahoma 74076 • U.S.A. • 405 624-8510

WARNING: KICKER drivers are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distor- tion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing.

Please use common sense when controlling volume!

February2002

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Kicker 10TC104 Speaker Systems Limited Warranty, What Is Not Covered?, How Long Will It Take?, International Warranty