Kicker KS20, KS25, KS13 manual What To Do If You Need Warranty Or Service

Models: KS13

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WHAT TO DO IF YOU NEED WARRANTY OR SERVICE

 

Acoustics LIMITED WARRANTY

 

 

 

 

WHAT IS NOT COVERED?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This warranty is valid only if the product is used for the purpose for which it was

Kicker warrants this product to be free from defects in material and workmanship

 

designed.

 

 

 

 

under normal use for a period of THREE (3) MONTHS from date of original

 

 

 

 

 

purchase with receipt. When purchased from an Authorized KICKER Dealer it is

 

It does not cover:

 

 

 

 

warranted for ONE (1) YEAR from date of original purchase with receipt. In all cases

 

• Damage due to improper installation.

you must have the original receipt! Should service be necessary under this

 

 

• Subsequent damage to other components.

warranty for any reason due to manufacturing defect or malfunction during the

 

 

• Damage caused by exposure to moisture, excessive heat, chemical cleaners,

warranty period, Kicker will repair or replace (at its discretion) the defective

 

 

 

and/or UV radiation.

 

 

 

 

merchandise with equivalent merchandise at no charge. Warranty replacements

 

 

 

 

 

 

may have cosmetic scratches and blemishes. Discontinued products may be

 

• Damage through negligence, misuse, accident or abuse. Repeated returns for

replaced with more current equivalent products.

 

 

the same damage may be considered abuse.

This warranty is valid only for the ORIGINAL PURCHASER and is not extended

 

• Any cost or expense related to the removal or reinstallation of product.

 

• Speakers damaged due to amplifier clipping or distortion.

to owners of the product subsequent to the original purchaser. Any applicable

 

 

• Items previously repaired or modified by any unauthorized repair facility.

implied warranties are limited in duration to a period of the express warranty as

 

 

• Return shipping on non-defective items.

provided herein beginning with the date of the original purchase at retail, and no

 

 

• Products with tampered or missing bar code labels.

warranties, whether express or implied, shall apply to this product thereafter. Some

 

states do not allow limitations on implied warranties, therefore these exclusions may

 

• Products returned without a Return Authorization (RMA) number.

not apply to you. This warranty gives you specific legal rights; however you may

 

• Freight Damage.

 

 

 

 

have other rights that vary from state to state..

 

• The cost of shipping product to Kicker.

WHAT TO DO IF YOU NEED WARRANTY OR SERVICE

 

• Service performed by anyone other than Kicker.

 

 

 

 

 

 

 

 

Defective merchandise should be returned to your local Authorized Stillwater

 

 

 

 

 

 

 

 

 

 

HOW LONG WILL IT TAKE?

 

 

Designs (Kicker) Dealer for warranty. Assistance in locating an Authorized Dealer

 

 

 

 

 

 

 

 

 

Kicker strives to maintain a goal of 24-hour service for all acoustics (subwoofers,

can be obtained by writing, calling, or by visiting kicker.com. You can confirm that a

 

 

midrange drivers, tweeters, crossovers, etc) returns. Delays may be incurred if lack

dealer is authorized by asking to see a current authorized dealer window decal.

 

If it becomes necessary for you to return defective merchandise directly to

 

of replacement inventory or parts is encountered.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stillwater Designs (Kicker), call the Kicker Customer Service Department at

 

 

 

INTERNATIONAL WARRANTY

 

 

(405) 624-8510 for a Return Authorization (RMA) number. Package all defective

 

Contact your International Kicker dealer or distributor concerning specific

items in the original container or in a package that will prevent shipping damage,

 

 

procedures for your country’s warranty and service policies.

and return to:

 

 

 

 

 

 

 

 

 

 

Stillwater Designs, 5021 North Perkins Road, Stillwater, OK 74075

 

 

 

 

 

 

 

 

The RMA number must be clearly marked on the outside of the package. Please

 

 

 

 

 

 

 

 

return only defective components (tweeter, crossover, plug, etc.). The return of

 

 

 

 

 

 

 

 

functioning items increases your return freight charges. Non-defective items

 

 

 

P.O. Box 459 • Stillwater, Oklahoma 74076 • U.S.A. • (405) 624-8510

received will be returned freight collect.

 

 

 

 

KICKER drivers are capable of producing sound levels

 

 

 

 

 

 

 

Include a copy of the original receipt with the purchase date clearly visible, and a

 

 

 

 

that can permanently damage your hearing! Turning up a

 

WARNING:

“proof-of-purchase”statement listing the Customer’s name, Dealer’s name and

 

may permanently damage your hearing.

 

 

 

 

system to a level that has audible distortion is more

invoice number, and product purchased. Warranty expiration on items without proof-

 

 

 

 

damaging to your ears than listening to an undistorted

of-purchase will be determined from type of sale and the manufacturing date code.

 

 

 

 

system at the same volume level. The threshold of pain

Freight must be prepaid; items sent freight collect, or COD, will be refused.

 

 

 

 

is always an indicator that the sound level is too loud and

Failure to follow these steps may void your warranty. Any questions can be

 

 

 

 

Please use common sense when controlling volume!

directed to the Kicker Customer Service Department at (405) 624-8510.

 

 

 

 

 

 

 

 

 

 

 

 

 

KS-Series Tweeters

 

08112005+05KS 7

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Kicker KS20, KS25 What To Do If You Need Warranty Or Service, Stillwater Designs, 5021 North Perkins Road, Stillwater, OK