Page 39

Off-air antenna is not turned on
Line of sight obstruction
Review procedure on pages 36-38.
Move vehicle to have clear view of
transmission towers.
SECTION 7 TROUBLESHOOTING
Unit does not find satellite.
(STATUS light flashes red or green.)
STATUSlight flashes orange. Before search: bad coax connection.
After unsuccessful search
(approximately 25 minutes):
obstruction in line of sight
between dome and satellite.
Call King Controls.
Move vehicle to have unobstructed
view of southern sky.
Did not hold ON/SEARCH button for
3 FULLSECONDS. Hold ON/SEARCH button for
3 FULLSECONDS.
SYMPTOM POSSIBLE REASON COURSE OF ACTION
STATUS light does not stop rapidly
flashing red and green.
STATUSlight does not turn on or is
dim. Bad power source (low voltage).
Bad power or controller cable
connection at dome.
Bad controller cable connection at
controller.
Call King Controls.
STATUSlight is steady green but no
picture.
STATUSlight is steady green but no
picture. Satellite receiver is off or requires reset.
King-DomeAIR is factory set for DIRECTV
Single Satellite 101 and you have a
different service.
Satellite receiver is off or requires reset.
King-DomeAIR is factory set for DIRECTV
Single Satellite 101 and you have a
different service.
Turn receiver on or reset.
Configure the King-DomeAIR for your
service (page 15).
Turn receiver on or reset.
Configure the King-DomeAIR for your
service (page 15).
Picture freezes, pixelates, or is
temporarily lost. Objects such as bridges, buildings, and
trees may temporarily block signal from
reaching the antenna.
Problem will stop when objects no
longer block signal.
Self check failed: potential motor
problem. Call King Controls.
STATIONARYIN-MOTIONOFF-AIR ANTENNA
Cannot receive local off-air
programming.
Note: You will not receive off-air channels while in motion.