KitchenAid 12828154 manual Troubleshooting

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1.If your refrigerator has an automatic ice maker:

■Turn off the water supply to the ice maker at least one day ahead of time.

■Disconnect the water line from the back of the refrigerator.

■When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position.

2.Remove all food from the refrigerator and pack all frozen food in dry ice.

3.Empty the ice bin.

4.Turn the Temperature controls off. See “Using the Controls.”

5.Unplug refrigerator.

6.Clean, wipe, and dry thoroughly.

7.Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.

8.Depending on the model, raise the front of the refrigerator so it rolls more easily OR screw in the leveling legs so they don't scrape the floor. See “Adjust the Doors.”

9.Tape the doors closed and tape the power cord to the back of the refrigerator.

When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Is the power cord unplugged? Plug into a grounded 3 prong outlet.

■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the Refrigerator Control turned to the OFF position? See “Using the Control(s),” depending on the model.

■Is the refrigerator defrosting? Recheck to see whether the refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.

There is water in the defrost drain pan

■Is the refrigerator defrosting? The water will evaporate. It is normal for water to drip into the defrost pan.

■Is it more humid than normal? When it is humid, expect that the water in the defrost pan will take longer to evaporate.

The motor seems to run too much

■Is the room temperature hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, your motor will run about 40% to 80% of the time. Under warmer conditions, it will run even more.

■Has a large amount of food just been added to the refrigerator? Adding a large amount of food warms the refrigerator. The motor normally will run longer to cool the refrigerator back down.

■Are the doors opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■Is the control set correctly for the surrounding conditions? See “Using the Control(s),” depending on the model.

■Are the doors closed completely? Close the doors firmly. If they do not close completely, see “The doors will not close completely” later in this section.

■Are the condenser coils dirty? This obstructs air transfer and makes the motor work harder. Clean the condenser coils. See “Cleaning.”

NOTE: Your new refrigerator will run longer than your old one due to its high-efficiency motor.

The lights do not work

■Is a light bulb loose in the socket or burned out? See “Changing the Light Bulb(s),” depending on the model.

The refrigerator seems to make too much noise

■The sounds may be normal for your refrigerator. See “Normal Sounds.”

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