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ASSISTANCEORSERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID® appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.

Inthe U.S.A.

Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

Accessories U.S.A.

To order accessories, call the KitchenAid Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.kitchenaid.com and click on “Shop-
Online,” then “Accessories.” Portable appliances, bakeware,
cookware, gadgets and textiles are also available.

Accessories List

KitchenAid® Stainless Steel Cleaner & Polish

(stainless steel models)
Order Part Number 8171420

Cooktop Cleaner

(porcelain or glass cooktop surfaces)
Order Part Number 31464

Cooktop Protectant

(porcelain or glass cooktop surfaces)
Order Part Number 31463

Gas Grate & Drip Pan Cleaner

Order Part Number 31617

All-Purpose Appliance Cleaner

Order Part Number 31662

InCanada

Call the KitchenAid Canada Customer Interaction Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can wr ite to KitchenAid
Canada with any questions or concerns at:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.