Troubleshooting
You can solve many common cooktop problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve your problem without outside help. If the suggestions do not work, see “Requesting Assistance or Service” on page 15.
PROBLEM | POSSIBLE CAUSE |
Nothing will The unit is not wired into
operatea live circuit with proper voltage.
A household fuse has blown or a circuit breaker has tripped.
SOLUTION
Wire the unit into a live circuit with proper voltage. (See Installation Instructions.)
Replace household fuse or reset circuit breaker.
The coil | A household fuse has blown |
element(s) will | or a circuit breaker has |
not operate | tripped. |
| You have not plugged in |
| coil elements all the way. |
Replace household fuse or reset circuit breaker.
Turn control knobs to OFF and plug coil elements in all the way. (See “Replacing” on page 9.)
| You are not setting the control | Push control knobs in before turning |
| knobs correctly. | to a setting. |
|
|
|
Control knob(s) | You are not pushing in before | Push control knob(s) in before turning |
will not turn | turning. | to a setting. |
|
|
|
Cooking | The cooktop is not level. | Level cooktop. (See Installation |
results are |
| Instructions. Also, see "Cleaning the |
not what |
| area under the cooktop," page 13, |
you expected |
| number 5). |
| The pan used is not the | Refer to a reliable cookbook for |
| correct type or size. | recommended pan type and size. |
| Cookware does not fit the | Pan should be the same size or |
| coil element being used. | slightly larger than the coil element |
|
| being used. |
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