I f You Need Assistance or Service

Questions or comments? Call our toll-free Consumer Assistance Center telephone number, 1-800-422-1230.

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase or installation date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for service:

If your appliance should fail to operate, review the following list before calling your dealer. You could save the cost of a service call.

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

 

 

 

Nothing will

The unit is not wired into

Wire the unit into a live circuit with

operate

a live circuit with proper

proper voltage. (See Installation

 

voltage.

Instructions.)

 

A household fuse has blown

Replace household fuse or reset

 

or a circuit breaker has

circuit breaker.

 

tripped.

 

 

 

 

The oven will

You have not set the elec-

Refer to the section in this manual

not operate

tronic control correctly.

describing the function you are

 

 

operating.

 

You have programmed a

Wait for the start time to be reached

 

delayed start time.

or cancel and reset the controls.

 

 

 

The surface

A household fuse has blown

Replace household fuse or reset

units will not

or a circuit breaker has

circuit breaker.

operate

tripped.

 

 

You have not plugged in

Turn control knobs to OFF and plug

 

surface units all the way.

surface units in all the way. (See

 

 

“Replacing” on page 12.)

 

You have not set the control

Push control knobs in before turning

 

knobs correctly.

to a setting.

 

 

 

The control

You are not pushing in

Push control knob(s) in before turning

knob(s) will

before turning.

to a setting.

not turn

 

 

 

 

 

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KitchenAid KERI500 warranty You Need Assistance or Service

KERI500 specifications

The KitchenAid KERI500 is a high-performance countertop appliance that combines style and functionality, making it a favorite among home chefs and culinary enthusiasts. This versatile stand mixer is designed to deliver powerful mixing capabilities while maintaining a sleek and modern aesthetic that complements any kitchen decor.

One of the standout features of the KERI500 is its robust 450-watt motor, which can handle even the toughest ingredients with ease. Whether you are kneading dense bread dough or whipping cream to perfection, this mixer can tackle a variety of tasks without any strain. The motor is paired with a direct drive system that ensures consistent mixing speed and minimizes wear and tear on the internal components.

Another key characteristic of the KERI500 is its generous 5-quart stainless steel bowl. This spacious bowl is not only durable but also provides ample capacity for preparing large batches of dough or mixing multiple ingredients at once. The bowl also features a ergonomic handle for comfort during use and is dishwasher safe, making cleanup a breeze.

The KERI500 stand mixer comes equipped with a range of attachments that enhance its versatility. These include a flat beater for general mixing, a dough hook for kneading, and a wire whip for aerating ingredients. Each attachment is designed for specific tasks, ensuring optimal results every time. Moreover, the mixer features a 10-speed mixing control, allowing users to choose the perfect speed for any recipe, from slow stirring to high whipping.

Additionally, the KitchenAid KERI500 incorporates a unique planetary mixing action. This technology allows the mixing attachments to rotate in one direction while the bowl spins in the opposite, ensuring that ingredients are thoroughly mixed and evenly incorporated. This results in better texture and consistency for all recipes.

The design of the KERI500 also deserves mention. Available in a variety of trendy colors, it adds a touch of personality to your countertop while its sturdy construction ensures longevity. The tilt-head design allows for easy access to the bowl and attachments, making ingredient additions seamless during the mixing process.

Overall, the KitchenAid KERI500 stand mixer is a powerful and versatile kitchen companion that caters to both novice cooks and experienced bakers alike. With its combination of performance, features, and appealing design, it is a worthy investment for anyone looking to elevate their culinary skills.