26
Troubleshooting

Turntable

PROBLEM
The turntable will
not turn.
CAUSE
•You have turned off the turntable. (See the “Using 2-4 Plates” section on
page 20.)
•The turntable is not correctly in place. It should be correct-side up and sitting
firmly on the center shaft.
•The support is not operating correctly. Remove the turntable and restart the
oven. If the support still does not move, call a designated service technician
for repair. Cooking without the turntable can give you poor results.

Tones

CAUSE
•You have turned off the tone. (See the “Audible signals” section on page 14.)
PROBLEM
You do not hear the
programming or
end-of-cycle tone.
If none of these items are causing your problem, see the “Requesting Assistance or Service” section.
26

Display messages

If the oven detects an internal problem, it will run a self-checking program and a screen
similar to the one shown here will appear. If this occurs, please call KitchenAid at
1-800-422-1230 for assistance.

Display contrast

CAUSE
•The display contrast is not set correctly. To adjust display contrast: TURN to
select Custom. PRESS for next screen. TURN to select Display Contrast,
PRESS and follow directions.
PROBLEM
The display is hard to
read.