Troubleshooting guide
PROBLEM | CHECK THE FOLLOWING |
Slow or No water flow.
■Assure that water supply valves are fully open.
■Assure braided faucet hoses are not twisted and are free from kinks.
■Assure household main water supply is not shut off.
■Assure faucet aerator is free of debris that could cause a plugged condition. See “Cleaning” section.
Faucet leaks at spout. ■ Check that faucet lever is in the off position.
■Faucet may drip for up to a minute after shutting off. This is the natural construction of the faucet.
■Check that lock nut under faucet lever is tight.
To check this:
-Remove faucet lever, lever base assembly and cap to expose lock nut. Tighten lock nut. If leak persists, the cartridge under the lock nut should be replaced.
Faucet lever loose.■ Tighten set screw in lever with supplied Allen wrench.
Pullout spray head does not pull out to a satisfactory distance.
■Check that area under sink cabinet is free from any articles that may impede the travel of the hose.
■Check the position of the weight(s) on the hose that will allow desired travel. Move weight(s) position to allow more travel when spray head is pulled out.
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