KitchenAid W10300928C warranty Troubleshooting, Drain Air Gap, To clean the drain air gap

Drain Air Gap

Some state or local plumbing codes require the addition of a drain air gap between a built- in dishwasher and the home drain system. Check the drain air gap when your dishwasher is not draining well.

The drain air gap is usually located on top of the sink or countertop near the dishwasher.

NOTE: The drain air gap is an external plumbing device that is not part of your dishwasher. The warranty provided with your dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap.

To clean the drain air gap	Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With
	most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil
	buildup. Clean if necessary.
Storing
Storing for the summer	If your dishwasher is not in use during the summer months, turn off the water supply and
	power supply to the dishwasher.
Storing for the winter	Avoid possible water damage to your home and dishwasher due to freezing water lines. If
	your dishwasher is left in a seasonal dwelling or could be exposed to near freezing
	temperatures, have your dishwasher winterized by authorized service personnel.

Troubleshooting

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca

PROBLEM	SOLUTION
DISHWASHER DOES	NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
NOT RUN	If the Start/Resume light is blinking, close the door and push START/RESUME.
	Be sure the door is closed and latched.
	Be sure you have disabled Sleep Mode by pressing either START/RESUME or CANCEL, or by
	opening and closing the door before selecting your cycle/option.
	Check that there is not an interference with large casserole dishes and the wash system at the back
	of the dishwasher. Adjust loading as necessary to ensure door is closed and latched.
	Be sure you have selected a cycle. (See “Cycles and Options Descriptions” section.)
	Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
	If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
DETERGENT REMAINS IN	Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be
THE DISPENSER OR	blocking the detergent dispenser from opening properly.
TABLET IS ON BOTTOM	Be sure your detergent is fresh and lump free.
OF TUB	Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to
	resume the cycle by closing the door and pressing START/RESUME.
CYCLE RUNS TOO LONG	NOTES:
	■ To use less water and reduce energy consumption you will encounter cycles that typically run for
	up to 3 hours.
	■ A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while heating
	cooler water.
	■ Some options will add time to the cycle. (See “Cycles and Options Descriptions” section.) The
	Heat Dry option adds approximately ¹⁄₂ hour.
	Try the 1 Hour Wash cycle.
	Run the hot water at a faucet close to the dishwasher before starting the cycle.

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