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DISHWASHER NOT DRYING NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous surface
which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the ProDry™ or Heat Dry option is needed for proper drying.
Proper loading of items can affect drying. (See specific loading instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other items when
unloading.
■Unload the bottom rack first.
■Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL Be sure the water is turned on to the dishwasher.
Check that the float is free from obstructions. (See “Parts and Features.”)
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not fill with water. (See “Blinking Lights” in “Troubleshooting” section.)
WATER REMAINS IN THE
TUB/WILL NOT DRAIN Be sure the cycle has completed (the Clean light is on). If it has not, you will need to resume the cycle by
closing the door and pressing START/RESUME.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from
the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
HARD WATER
(WHITE RESIDUE ON
DISHWASHER INTERIOR OR
GLASSWARE)
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it
difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is
15grains or more. If a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month.
Clean the upper and lower filters at least once per month. (See “Cleaning Instructions” in the “Filtration
System” section.)
Always use a rinse aid.
Always use a high-quality, fresh detergent.
Use a detergent booster/water softener additive designed for dishwashers.
ODORS NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full load
is ready to run, or use the Top Rack Only option (on some models) for partial loads.
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright
glass measuring cup in the lower rack. Run a normal cycle with the Heat Dry option turned off. Do not
use detergent.
The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the
“Troubleshooting” section.
NOISY NOTES:
■Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
■Normal water valve hissing may be heard periodically.
■A normal snap sound may be heard when the detergent dispenser opens during the cycle and when
the door is opened at the end of the cycle.
■Improper installation will affect noise levels.
Be sure the filters are properly installed.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.
Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN
ON DISHES Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing
performance (see “Dishwasher Use” section).
Check filter to ensure it is properly installed. Clean it if needed. (See “Cleaning Instructions” in the
“Filtration System” section for details.)
Select the proper cycle and option for the type of soils. The ProWash™ or the Heavy Duty cycle with the
ProScrub® (on some models) option can be used for tougher loads.
Be sure the incoming water temperature is at least 120°F (49°C).
Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and hard
water conditions.
Scrape food from dishes prior to loading (do not prerinse).
PROBLEM SOLUTION