Troubleshooting

StatusSolution

You cannot take a picture

Turn the camera off, then on again.

Depress the Shutter button all the way (see page 6).

Insert a new/charged battery (see page 1).

Memory is full. Transfer pictures to the computer (see page 37), delete pictures (see page 22), or insert another card.

 

Memory card not

Card may be corrupted. Format the card in the camera (see

 

recognized or camera

page 36).

 

freezes with card

Use another memory card. Only SD or SDHC Cards are supported.

 

 

 

 

Cannot find the

To view pictures on a card or in internal memory, see page 21.

 

desired picture/video

 

 

 

Computer/connectivity problems

 

 

 

 

Status

Solution

 

 

 

Slide Show does not run on an external video device

Adjust the camera Video Out setting to NTSC or PAL (see page 36).

Make sure the external device settings are correct. (See the device’s user guide.)

Computer does not communicate with the camera

Turn off the camera, then turn it back on.

Make sure the battery is charged and installed correctly (see page 1).

Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 37). Then turn on the camera.

See KODAK Software Help at www.kodak.com/go/camerasw.

www.kodak.com/go/support

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Kodak 1772789 manual Computer/connectivity problems, StatusSolution