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| Troubleshooting | ||
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| Problem | Possible Solutions |
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| Carriage jam | • Open the access door and clear any obstructions. |
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| • Do not move the carriage by force or pull any cables. |
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| • Check that the printhead and ink cartridges are installed |
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| correctly. (The printhead and ink cartridges are installed |
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| correctly when you hear them click into place.) |
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| Print quality | • For best results, use KODAK Paper or a paper with the |
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| COLORLOK Technology logo on the package. |
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| • Make sure the paper is loaded correctly. See Loading plain |
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| paper, page 9 and Loading photo paper, page 10. |
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| • For more help, go to www.kodak.com/go/troubleshooting. |
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| Ink cartridge errors | • Check that KODAK Ink Cartridge(s) are installed. Do not use |
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| • Remove, then install the cartridges again. Make sure the |
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| cartridges click into place. |
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| Paper jam | • Open the printer access door and gently remove any paper |
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| from inside the printer. |
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| • Make sure the paper in the input tray is free of tears or |
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| creases. |
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| • Make sure you do not overload the paper input tray. |
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| For more information, go to |
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| www.kodak.com/go/troubleshooting. |
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www.kodak.com/go/aiosupport | 21 |
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